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"Location Cleanliness Nice staff Fast check in/ out "

"Among all the hotels I’ve stayed at in Yalova, Black Bird Thermal Hotel truly stands out as the best. The atmosphere, cleanliness, and overall service were excellent. The staff were professional, welcoming, and always helpful, which made the experience even more enjoyable. The facilities and comfort level exceeded my expectations, and I would gladly recommend this hotel to anyone visiting the area. The only downside was the breakfast — it was not bad, but it felt limited and could definitely be improved to match the overall quality of the hotel."

"Perfect rest ! Very warm staff,one of the best massages I’ve ever tried "

"Nice room very friendly staff excellent location "

"The staff were so kind and accommodating, room was clean, and location (therefore views from the hotel) are amazing. The staff went above and beyond to help us freeze my mom’ ice packs for keeping her insulin chilled. "

"Her şey gayet iyiydi ve konforluydu"

"Kahvaltı ve SPA hizmetlerinden memnun kaldım. Tavsiye ederim."

"Staff"

"We had a fantastic experience. The staff very professional and friendly. Everything well organised and the customer service just impeccable. It was our first time in Turkey and they told us all about how to get around. Rooms super clean, the food were tasty. From pool, sauna, massage all 5*. Definitely my first choice if I visit Turkey again. The only downside is that there isn’t much around. But that isn’t a problem if you’re driving. We had a fantastic experience. The staff very professional and friendly. Everything well organised and the customer service just impeccable. It was our first time in Turkey and they told us all about how to get around. Rooms super clean, the food were tasty. From pool, sauna, massage all 5*. Definitely my first choice if I visit Turkey again. The only downside is that there isn’t much around. But that isn’t a problem if you’re driving. Volkan was super helpful. He went above and beyond to help us organise transports and get around Istanbul. A big thank you."