Tìm Căn hộ dịch vụ tại Khu Giải Trí Quốc gia Hồ Mead

"Hello, I wanted to share some concerns about my recent stay and request your help in reviewing whether a partial refund might be appropriate. When I checked in, I asked if it would be possible to place my room on the same floor as another family member staying at the hotel. I was told that because my reservation was booked through Expedia and listed as a private room, the hotel was unable to make any adjustments and that I would need to contact the host through the booking platform if I needed...

"Great location, spacious rooms."

"Didn’t really have a lot of info on the booking and when we checked in we were told there is no housekeeping or anything because it is a private owned place and they should have provided instructions for all of this on our reservation with Expedia, however it only says personal decorations, but nothing else that eludes to this."

"The room was not clean, the floors were absolutely disgusting, the mirror in the bathroom was broken, the handle for the sink was broken along with the sink in the kitchen. I did not know that we were staying at a residential room, it was the worse thing ever! I wanted a hotel & no where did it say that it was residential during booking. On top of that the pool was closed on our side of the hotel/building, front desk said that the other side has the pool but closes at 5pm in VEGAS!!!! Like it’s...

"I have stayed at this resort once to twice a year since 2014. First time booking through Jet Luxury, and while almost everything was as usual one thing that I did not like and was a turn off was that all housekeeping needs were not met. The front desk and building house keepers do not assist. You need to get a hold of the company, which is nearly impossible because they run weird bankers hours and even at that you need to specify what needs to be done. I was there for four nights and they never...

"Highly recommend. Friendly staff, clean rooms and hot hot tub!"

"Location"