6/10 - Được
Tim
13/05/2024
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Casino was wonderful- well kept casino machine areas with staff wiping down machines and cleaning up trash and removing dirty ashtrays on the regular….however:
the accommodations for our two night stay in the hotel lacked.
-not as clean as you’d like to see where you sleep. (Dusty, carpet needs better vacuuming, pillows smell like sebum or dirty hair)
-poor furniture (dirty and chipped)
-luggage holder broken
-lighting fixture above nightstand is shorting out when you turn on
-bathroom seems clean until you start looking and see that even there is some wiping from housekeeping that isn’t being done.
At least the room offers better than the halls and elevators. Just getting into the elevator and seeing the lack of cleaning is apparent and also hallway walking to the room. The hotel room doors are gross- like every door we passed until we got to our room. LOW Standards & shows lack of overall cleaning staff and the supervision to make this place look good and clean. You can’t order food anywhere in the casino or hotel and are told from staff you have to leave there establishment and take you money from there place and go to the angry beaver.
I mean what business wants to send their money out the door to another business. They want to charge you a resort fee, which is a daily charge on top of your valet parking on top of your hotel stay and do not even get housekeeping or room service and then they send you somewhere else to spend your money? Harvey’s does! 👎
Tim
Lưu trú 2 đêm vào Tháng 5, 2024