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"Very nice Accommodation with a very nice team that helps all the time! We shall come again for sure!"

"Lovely staff, very clean, very good breakfast, and very close to the train station."

"Large clean room and surprisingly cool considering the temp was 30°C. The 'Chiil Out Room' or common room on our floor was nicely furnished and had a balcony where we enjoyed a pizza. The only challenge was the responsiveness of the electronic keys that would take longer than expected to activate, but did eventually work for the doors and elevator."

"Beware Expedia has incorrectly states this hotel has an airport shuttle. It does not. I have advised them of this but they refuse to change the listing even after contacting the hotel to confirm. We had to pay 300 CFH for a taxi for 4 back to the airport. We stayed at this hotel cause it stated a shuttle. Expedia will do nothing to fix it."

"Unfortunately, this was a very disappointing stay. There was nothing about the hotel that met our expectations. The overall experience was poor, from the condition of the property and cleanliness to the service and general atmosphere. The room was not comfortable, and the hotel did not feel welcoming or well-maintained. For the price, the experience was simply not worth it. I would not recommend this hotel and would definitely choose somewhere else for my next stay."

"We stayed here at the end of Sept for 3 nights. The hotel staff were great, attentive and accommodating! The hotel itself and rooms were clean. This is a smaller hotel and it was in a quiet area. It’s close to the lake, train and boat which was great since we were travelling as a family of 9 with kids. Breakfast was basic but good."

"Our room was very nice for two couples, with comfortable beds and a few free drinks and snacks provided. We also loved the small balcony with a view of Lake Lucerne and the easy access to walking downtown along the lovely lake path."

"Ik was op zakenreis en dit is perfect. Heel ruim appartement, ontzettend proper en alles bij de hand: handdoeken, shampoo, douchegel, .. Enige minpuntje: de douche kan iets beter. Voor mij is dit geen spelbreker, ik kom absoluut terug. "

"The hotel was in an excellent central location not only were there bus stops close by but the main train station was within easy walking distance. Our double bed was huge and very comfortable. The breakfast offered a lot of variety and Marco the breakfast assistant was polite and attentive. The amenities were all excellent and the only thing missing was a fridge in the room which is why I only gave 4 and not 5 stars ."

"No air conditioning made it a hot room and uncomfortable in the day. Breakfast was great. Lakeview was amazing."

"Charged extra fees"

"Great hotel for business travelers."

"Aussergewöhnlich aufmerksames Personal, perfektes Ambiente. Besonders empfehlenswert ist das Minamo."

"Nice"

"The property was very well stocked: pots, pans, cutlery, wall plug adapter, umbrellas, toothbrushes, toothpaste and more. The only downside is that the floors do creak, so you hear the people above you. With that said, everyone seems to adhere to the 10pm quiet time so it was not much of a problem. I did not see a parking space so if you’re renting a car I would look further into that. Aside from that, no issues. Very close to the train station for transportation. "