2/10 - Tồi
Michael
02/08/2025
I booked a room on Aug 1, 2025, at 12:57am while i was outside in the parking lot. 7 minutes later at 1:05am, I walked in to the lobby and had to call service desk for after hours check in. A few minutes later a attendant showed up and then tells me I have to pay a additional 74$ because we are already in another day and check out will still be at 11am. I tried to cancel the booking but was unable to.
I spoke with a expedia agent and they were unable to resolve the issue as well with extended stay to get a refund. I slept in my vehicle that night since i had already been charged for the room and couldnt get the booking changed.
Michael
Lưu trú 1 đêm vào Tháng 7, 2025