2/10
I had a really disappointing experience here on Father’s Day. Check-in was supposed to be at 4 PM, but I arrived around 5:30 PM and was told my room still wasn’t ready. No apology, no explanation—just told to leave my number and wait.
When I politely asked if there was an estimated time, the front desk staff (a one young woman in particular) was incredibly rude and unhelpful. She gave short, dismissive answers, didn’t try to assist at all, and clearly seemed annoyed just because there was a line. It felt like I was an inconvenience, not a paying guest.
This kind of service is completely unacceptable. If you’re going to charge guests premium rates, the bare minimum is having the room ready at check-in time and treating people with basic courtesy. I won’t be returning, and I wouldn’t recommend this place to anyone looking for a smooth or respectful experience.
Danna
Lưu trú 2 đêm vào Tháng 6, 2025