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Nhận xét về The Westin Las Vegas Hotel & Spa

4 out of 5
The Westin Las Vegas Hotel & Spa
160 E Flamingo Rd, Las Vegas, NV

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 517/1001 nhận xét" "
Đánh giá 8 - Tốt. 285/1001 nhận xét" "
Đánh giá 6 - Được. 106/1001 nhận xét" "
Đánh giá 4 - Kém. 48/1001 nhận xét" "
Đánh giá 2 - Tồi. 45/1001 nhận xét" "

8,8/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

2/10 - Tồi

Kelley

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff at this property was horrible unfriendly and tried to nickle and dime every little thing. Making up charges that were outlandish. I came with my husband and children. Not the Vegas experience that you would expect. I have never in all the years that I have been coming to Vegas had a hotel be this unprofessional and rude. Would not recommend this place to anyone under any circumstances.
Lưu trú 4 đêm vào Tháng 5, 2024
Westin Las Vegas Hotel & Spa trả lời vào 21/05/2024
Thank you for taking the time to complete our Guest Satisfaction Survey!Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our Guests, such as yourself. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience.We hope to have the opportunity to welcome you back sometime in the future and restore your confidence in our property.

10/10 - Xuất sắc

Quinn

Lưu trú 1 đêm vào Tháng 5, 2024
The Westin Hotel & Spa Las Vegas trả lời vào 08/05/2024
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 - Xuất sắc

Alex

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is lovely a calm oasis in noisy loud Las Vegas. The walk from the hotel to the Strip is a little rough. Still I’m pleased with my hotel choice.
Lưu trú 2 đêm vào Tháng 3, 2024
The Westin Las Vegas Hotel & Spa Team trả lời vào 02/04/2024
Thank you very much for sharing here. We are pleased to hear the stay was satisfied; we hope to see you again soon!

6/10 - Được

VANESSA

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
Property does not have casino on site so it isn't as loud as others on the strip. Lobby and restaurant good. Rooms need refurbish.
Lưu trú 3 đêm vào Tháng 3, 2024
Westin Hotel & Spa Las Vegas trả lời vào 18/03/2024
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of all of our guests, such as yourself. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience.We hope to have the opportunity to welcome you back sometime in the future and restore your confidence in our property.

6/10 - Được

Aimee

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
The Westin Hotel & Spa Las Vegas trả lời vào 16/03/2024
Thank you for taking the time to share your recent experience at the Westin Las Vegas Hotel & SpaYour valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. If you would like to share more details about your stay or need any further assistance please feel free to email me at bhair@westinvegas.com

10/10 - Xuất sắc

Max

Lưu trú 1 đêm vào Tháng 2, 2024
Westin Hotel & Spa Las Vegas trả lời vào 23/03/2024
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 - Xuất sắc

Daniel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 1, 2024
The Westin Las Vegas Hotel & Spa Team trả lời vào 09/03/2024
Thank you very much for staying with us ! We hope to welcome your visit again soon.

10/10 - Xuất sắc

Verónica

Lưu trú 1 đêm vào Tháng 12, 2023
The Westin Las Vegas Hotel & Spa Team trả lời vào 09/03/2024
Thank you very much for staying with us ! We hope to welcome your visit again soon.

10/10 - Xuất sắc

Jacquelyn

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super comfortable! Staff was awesome. No casino in the lobby and no smoking! Will stay again for sure. Went for U2 at the Sphere was right our window!! Thank you !!
Lưu trú 2 đêm vào Tháng 12, 2023
The Westin Las Vegas Hotel & Spa Team trả lời vào 09/03/2024
Thank you very much for staying with us ! We hope to welcome your visit again soon.

10/10 - Xuất sắc

Rong

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
The staff who helped with luggage is very nice and friendly.
Lưu trú 1 đêm vào Tháng 12, 2023
Kevin H. The Westin Las Vegas Hotel & Spa trả lời vào 06/01/2024
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 - Xuất sắc

Same as

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfect place in Vegas for me
Clean modern spacious feel without the smoke and chaos of Vegas... like a sanctu-ary when you are ready to call it a day. 2 -3 blocks to either cecears or the sphere.
Lưu trú 2 đêm vào Tháng 12, 2023
The Westin Las Vegas Hotel & Spa trả lời vào 06/01/2024
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 - Xuất sắc

Daniel

Lưu trú 2 đêm vào Tháng 12, 2023
Kevin H. The Westin Las Vegas Hotel & Spa trả lời vào 06/01/2024
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 - Xuất sắc

Theodore

Lưu trú 2 đêm vào Tháng 12, 2023
Kevin H. The Westin Las Vegas Hotel & Spa trả lời vào 06/01/2024
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 - Xuất sắc

Edwin C

Lưu trú 3 đêm vào Tháng 12, 2023
Kevin H. The Westin Las Vegas Hotel & Spa trả lời vào 06/01/2024
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

6/10 - Được

David, Miramar Beach

Lưu trú 1 đêm vào Tháng 11, 2023
The Westin Las Vegas Hotel & Spa trả lời vào 06/01/2024
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 - Xuất sắc

Qian

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great sphere view
Lưu trú 2 đêm vào Tháng 11, 2023
Westin Las Vegas Hotel & Spa trả lời vào 12/12/2023
Thank You. We are glad you enjoyed your stay!

8/10 - Tốt

JOSE

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 11, 2023
Westin Las Vegas Hotel & Spa trả lời vào 12/12/2023
Thank you for staying with us. We hope that you choose The Westin Las Vegas on your next visit.

10/10 - Xuất sắc

Irina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 11, 2023
Westin Las Vegas Hotel & Spa trả lời vào 12/12/2023
Dear Valued Guest, thank you for staying with us at The Westin Las Vergas Resort & Spa

10/10 - Xuất sắc

Melissa

Đi cùng gia đình
Great greeting, and informative. Got us into our room early which was very nice. Close to everything we wanted to see —perfect for us.
Lưu trú 1 đêm vào Tháng 11, 2023
Front Office Manager trả lời vào 16/11/2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

4/10 - Kém

Laurice Anne

Lưu trú 1 đêm vào Tháng 10, 2023
Westin Las Vegas Hotel & Spa trả lời vào 12/12/2023
Thank you for your continued support of our property here at The Westin Las Vegas Hotel & Spa

10/10 - Xuất sắc

Colleen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great non-casino hotel
Nice location. Nice clean and calm escape from casino/strip but close to where I wanted to be.
Lưu trú 2 đêm vào Tháng 10, 2023
Front Office Manager trả lời vào 16/11/2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 - Xuất sắc

gary

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 10, 2023
Front Office Manager trả lời vào 16/11/2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

8/10 - Tốt

Frank

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
Front Office Manager trả lời vào 16/11/2023
Thank you for taking the time to complete our Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Las Vegas.

10/10 - Xuất sắc

Cris

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
We had a quiet clean room with a big view of the Sphere!
Lưu trú 3 đêm vào Tháng 10, 2023
Front Office Manager trả lời vào 16/11/2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

2/10 - Tồi

Phllip

Lưu trú 1 đêm vào Tháng 10, 2023
Front Office Manager trả lời vào 16/11/2023
Thank you for taking the time to complete our Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Las Vegas.

10/10 - Xuất sắc

rosario

Lưu trú 2 đêm vào Tháng 10, 2023
Front Office Manager trả lời vào 16/11/2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 - Xuất sắc

Jacob

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel. Clean. NO game machines, NO smoking, great service, a full service Starbucks, bar and restaurant. Walking distance to The Sphere. Right off The Vegas Strip rush and traffic. Thoroughly enjoyed my stay!
Lưu trú 1 đêm vào Tháng 9, 2023
Front Office Manager trả lời vào 16/11/2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

4/10 - Kém

Gerardo

Đi theo nhóm, Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
The hotel was decent but the system was slow because of high capacity. Check in took a bit but not awful. What was awful though is that when I got to my room, they gave me the wrong room. I booked a room with 2 beds and they gave me a room with only 1. When i went downstairs to get swapped into the correct room, there were no staff at the counter. I waited 5 minutes but no one ever came. I decided to stick with the inconvenience because I was on a time crunch. Slow, no staff to help, wrong room, bleh.
Front Office Manager trả lời vào 16/11/2023
Thank you for taking the time to complete our Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Las Vegas.

10/10 - Xuất sắc

Maureen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 9, 2023
Front Office Manager trả lời vào 16/11/2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 - Xuất sắc

Hilda

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice quiet clean Hotel
Lưu trú 1 đêm vào Tháng 9, 2023
Front Office Manager trả lời vào 16/11/2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 - Xuất sắc

Mariel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
GREAT SERVICE
Lưu trú 2 đêm vào Tháng 9, 2023
Front Office Manager trả lời vào 16/11/2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 - Xuất sắc

Scott

Lưu trú 3 đêm vào Tháng 9, 2023

10/10 - Xuất sắc

Shade

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Greeted at the door, easy checking in and out
Lưu trú 3 đêm vào Tháng 8, 2023

8/10 - Tốt

Shelly

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Would have given The Venetian a perfect score, but for its not having a coffee maker in the suite. Extremely comfortable bed and eye appealing suite, though.
Lưu trú 2 đêm vào Tháng 8, 2023

2/10 - Tồi

Martin

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 8, 2023

8/10 - Tốt

Edward, Iqaluit

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 7, 2023

2/10 - Tồi

HALIMA

Lưu trú 1 đêm vào Tháng 7, 2023

8/10 - Tốt

Linda

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff. Pleasant atmosphere. The Good Plate restaurant had great food. I was unaware of the resort fees that I would be charged when I checked out. Maybe I overlooked it somewhere when I made the reservation.

10/10 - Xuất sắc

Michael, Baldock

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Negative - dog in room next to us yapping for hours
Lưu trú 2 đêm vào Tháng 7, 2023

10/10 - Xuất sắc

Melanie

Lưu trú 1 đêm vào Tháng 7, 2023

2/10 - Tồi

JOSE JUAN

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fue un asco nunca hicieron el aseo durante toda la estancia había unos perros en la habitación de un lado como abandonados muy mal olor y todo el día ladraban se reportó todo lo anterior y nunca hicieron caso la verdad es un asco
Lưu trú 3 đêm vào Tháng 6, 2023

8/10 - Tốt

Gina

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was attentive and nice. Parking was fairly priced. Rooms were dated and walls were not sound proof. Starbucks on property was nice but hours were terrible. Closed too early. Room service menu was limited and no late night service between 11pm-630am.
Lưu trú 2 đêm vào Tháng 6, 2023

10/10 - Xuất sắc

Tiffany

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was by far, one of my favorite stays. From the scent of the hotel to the comfort of the room. I wish I didn’t have commitments the day I stayed as I would have loved to take advantage of the R&R!
Lưu trú 1 đêm vào Tháng 6, 2023

10/10 - Xuất sắc

Graciela

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
From checking in to checking out we had a pleasant experience.. Everyone was very friendly and kind. The only hiccup was the rook they gave us was not clean but they quickly gave us a new one. This was the first time staying off the strip and will definitely come back again.
Lưu trú 2 đêm vào Tháng 6, 2023

4/10 - Kém

John

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 6, 2023

10/10 - Xuất sắc

Parag

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent location; wonderful staff, and large rooms
Lưu trú 2 đêm vào Tháng 6, 2023
Guest Service Liaison trả lời vào 14/06/2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 - Xuất sắc

Feizheng

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I hope they can clean the room every day when the client stay more than one day
Lưu trú 3 đêm vào Tháng 6, 2023
Guest Service Liaison trả lời vào 14/06/2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 - Xuất sắc

Craig

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Westin is clean, safe and the food at the Good Plate was amazing. Also, Hiro at the front desk took very good care of us as we came in late.
Lưu trú 3 đêm vào Tháng 6, 2023
Guest Service Liaison trả lời vào 14/06/2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 - Xuất sắc

GILLES

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 6, 2023
Guest Service Liaison trả lời vào 14/06/2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued Marriott guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

6/10 - Được

marilyn

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2023
Guest Service Liaison trả lời vào 14/06/2023
Thank you for taking the time to complete our Guest Satisfaction Survey .Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Las Vegas.