4/10 - Kém
James
Đi cùng bạn đồng hành
17/07/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
CBD Apartments Launceston.
I don’t normally write bad reviews, but when some place boasts 4.5/5 and it doesn’t come close, I had to warn others.
We stayed in a one bedroom apartment.
The advertising both written and photographic overstates what is provided.
The only positive was the hot water.
There was no coffee table just a big empty space. No alarm clock or iPod dock. The check-in email mentioned a compendium with maps, etc, there was none.
There was a remote and manual for a stand alone heater for the bedroom, no heater though which means it was freezing at night.
They highlighted soundproof windows but you could hear a mouse fart in the room next door.
The front door also rattled in the wind, we had to shove cardboard in it to stop it.
You are only sent info on the car park on check in. Our hire car would not fit without risking damage.
The worst part was hygiene. There were dirty cups in the cupboard, and dirt on the desk. The washing machine smelt strongly of mould and saving the worst for last which was the sofa bed.
The photos speak for themselves. We had to buy a cover just to sit down. The stains were revolting.
We tried to contact management the day after check in.
The phone is rarely answered and does not accept messages.
The email address provided returns a bounce back as it is full.
Even the virtual messaging doesn’t work so you couldn’t cancel or request a refund.
James
Lưu trú 5 đêm vào Tháng 7, 2025