"Had a lovely few days at this hotel. Very warm welcome from hotel staff who showed us to the room and were very helpful with booking taxis etc. We stayed in a room with pool access and the room was lovely, very modern and clean as was the hotel in general. Breakfast was plenty with a good choice of food, all fresh each day. Pool and pool area was very clean, was lovely eating breakfast outside at the tables and chairs located by the pool. Cant fault our stay, everything was to our liking. The only thing I would like to mention is we couldnt use our outside furniture as there was no cushions to sit on even though I mentioned this twice to reception. Would of been nice to sit with a coffee and a book in a morning on our patio."
"The location was amazing, and the room was comfortable with a lovely view.
However, for this standard of hotel the staff and the experience did not meet expectations. For example we returned to our bedroom to find our door left unlocked and ajar after cleaning. I have never experienced this in any hotel before. We reported this, amongst other issues, to reception who said they would pass it on to the manager. Despite the manager being highly visible the following day (he was wearing a bright yellow shirt with a pinstripe suit and a pocket handkerchief so you couldn’t miss him) he did not make the effort to speak with us. Overall I felt it was a hotel the lacked real care and attention. I do want to call out the Spa manager (Nicky?) who was unique in showing an understanding of customer care. She was exceptional.
After this hotel, we moved onto a Rixos hotel in Dubrovnik which really excelled on the customer care. The experience sharply contrasted with our experience in Perast."
"Absolutely amazing staff and beautiful apartment. Amazing location for going up the mountain with amazing views. Would highly recommend. Wish we had stayed longer."
"Stay away.
The hotel’s public areas, beach and pools are nice, but the rooms and service are nowhere near 5-star standard. In many places this would be a 3-star, or a weak 4-star at best; helped only by location and beach facilities. For the price, especially compared with other much nicer properties we stayed at in Montenegro, it was very poor in quality.
Upon arrival, security in the garage were very blunt demanding parking payment; though it's listed as €15/day, we paid €20/day. To reach our room, a teenager took us through service corridors; and upon entry the room was hot and smelled strongly of stagnant water emanating from shower drain - this foul smell never improved throughout our stay.
The room itself was very tired, and badly maintained: loud AC, wonky bed, wobbling bedside tables, non-working plug sockets, peeling wallpaper, chipped bathroom tiles, stained shower glass, and a dirty balcony with a wasps’ nest (pictured).
Most concerningly, later on, four teenage girls opened our room door with a Keycard. They were not in any uniform and didn't speak English. Reception seemed unconcerned, promised to investigate, then never updated us or replied to messages. No room change was offered despite this and the other issues.
Breakfast was OK, but nowhere near 5-star resort quality, and extremely crowded at peak times; and whilst the beach is nice, watch out for €5 bottles of water and expensive in-room mini-bar.
Seriously considering requesting a partial refund."
"This hotel is like no other. Breathtaking sea views. Apartments are spacious with a kitchen. They are cleaned daily to a very high standard. Breakfast & dinner has lots of choices of food to suit everyone’s taste. The grounds are vast with gorgeous plants and trees. Staff are kind and extremely helpful."
The hottest months are usually August and July, with an average temperature of 23°C, while the coldest months are January and February, with an average of 8°C. The rainiest months in Lazi are November, December, January and March, with each month seeing an average of 307 mm of rainfall.
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