Khách sạn Le Plan-de-Grasse , Grasse

"This was my worst experience since travelling. We were assigned room 23 in the garden section. When we got there, the hallway had a very foul odor. When we got inside, we put down our luggage and to our surprise, the ceiling was full of mold. A very big portion next to the vent. We have pictures. We left and went to have lunch because it was a very long flight. When we got back to the hotel, we stopped at the front desk to complain about the situation. The clerk checked the system ...

"Very poor services , I reported fridge and room phone not working , was ignored . Nothing was done about it . Customer service was really bad . We would ask for assistance and just ignore. Language bearer . Also we would go to bar area and would would have to look for attend , would wait there for about 15 to 20 mins . No one have have the decency of coming back to ask if we needed anything more !! Very very unhappy with the hotel stay ."

"2 star staff weird"

"Alles war super schön"

"Excellent staff, breakfast is a must, and very friendly / helpful throughout our stay. 100% would not hesitate to reserve here."

"L’hôtel est propre très bien placé Le personnel est agréable Un très grand merci à Sabrina qui était au petit soin avec nous et très professionnelle Un très grand bravo à elle"

"Minute and uncomfortable rooms and bed with poor air conditioning. The pillow were are thin as paper despite asking for different ones. The bigger issue was 2 incidents at breakfast over 3 days where staff was very rude only when I asked for more eggs! They said that’s all we have. The second time it happened, I complained again to reception and another guest complained about the same woman when he asked for fresh eggs and she told him you have a lot of other food to eat! the manager then came...

"Todo excelente, súper recomendable"

"Muy céntrico"

"Location is awesome"

"The staff were so nice and helpful and friendly which made my stay exceptional"

"El alojamiento está bien situado las habitaciones son agradables y el desayuno, correcto y variado La entrada, la recepción y los pasillos hacia las habitaciones no se corresponden con la calificación del establecimiento realmente necesita una renovación en esas áreas"

"I enjoyed the breakfast and accommodating 7 - 10 am time range. Although the property was clean, there was a trail of brown ants in my room. No other available room for a switch. I did not dare to unpack contents of my suitcase. When I reported the issue, the front desk rep offered a spray bottle but had no pest control liquid., He had vinegar for me to try to spray that helped but it was stressful & exhausting at 10 pm. It took 2 nights to figure out a solution."