2/10 - Tồi
Shelley
Đi cùng gia đình
16/11/2025
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Staff was accomodating and tried to be helpful. Room smelled like old gym socks. Couch was torn and danaged, as well as bench. We checked in, changed and used bathroom, then went out. Came back to room used bathroom, no water in toilet. Were told there was no one available to fix toilet. Offered another, similar room on another floor, away from our large group, or a double queen room.
We took the queen room , moved all our stuff, despite it smelling of mildew. It was 61° and we could not get the ac to shut off, and the door was jammed, had to struggle to open it. Meanwhile the front desk clerk came up and said the valve had been shut off on our toilet, it was fixed, and I hauled our stuff back to the original. Not far but a lot of stuff. Room appeared clean, and bed was comfortable, but furniture was damaged and it smelled terrible.
Shelley
Lưu trú 1 đêm vào Tháng 11, 2025
