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"The hotel is run down. The shower was a total disaster as the water was coming out out of the shower head and from everywhere else around it. The pillows are slim and hard and the room has a strange sent. It is a cheap option for a one night stay if you need to fly out of Venice but they charge you 15 Euro for the shuttle (a 3 minutes drive). Do not bother paying for the breakfast as you get old croissants and old reheated bread. "

"Good parking around the hotel and the train station is very close and an easy walk. Also the hotel had a great breakfast."

"Friendly staff, old school elegance"

"Spacious, clean and friendly staff! "

"The room was exactly what I required, as a single person. Bed, bath, shower and a mini fridge. The staff were exceptionally friendly! Me issue: I require ice"

"The rooms are quite small but have everything you need. Excellent location. Easy to get to a lot of tourist attractions- bus and train stops close by. Reception staff were friendly & helpful. Altho we paid for breakfast, we ate out. It smelled good from front desk 🙂 My only negatives were a) needing to carry luggage up narrow staircase despite having a ‘lift’ ((elevator) and b) that you can hear everything from other rooms, the hall and the street-we had room facing street so we had to keep window closed at night. Regardless, I would definitely stay there again if I ever return to London."

"Sent an email to say we were arriving late, no response. When we arrived there were two receptionists. One was with guests the other was working on the computer and failed to acknowledge us for several minutes. Very poor first impression - no problem letting her finish doing was she was in the middle of but a simple smile and I will be with you in a minute would have gone a long way after a long journey"

"Polite staff, clean rooms, great fitness center! Breakfast was tasted - the bar lacked a consistent attendant and no snacks - would have spent more time there on the evening if that were more available :)"