6/10 - Được
Teresa
Đi cùng bạn đồng hành
25/08/2025
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
We have stayed at this property many times in the last few years but its condition has deteriated since we were there the last time. The outside was not kept up and there was trash all through out the parking lot, The room was not as pristine as it usually was and it looked like they had not finished "remodeling" it. None of the regular help we had interacted with over the years was there. We had trouble speaking to the person at the front desk due to their accent. We had to repeatedly get our room keys reprogramed and there was no remote for the tv and we had to get one from the front desk then had to go back to get batteries. We left for the next morning to visit friends and when we returned they had "cleaned" our room, No clean towels, no refill on the coffee or other basics [I bring my own but it would have been nice for my husband to have coffee for more than one morning]. Most of our complaints stem from what we have had on our other visits. I do not know if the management has changed or what but something has changed. Also the after we checked in I received a notification the rate had been cut by over $20 a nite. We know that we will not stay at 2 places in the area after staying at them and we will try this place one more time and if things have not improved we may not stay there anymore either. I am sorry because we have enjoyed the affordability, cleanliness and comfort of this facility. Thank you for your time.
Teresa
Lưu trú 2 đêm vào Tháng 8, 2025
