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"There were several issues. To resolve these, one has to communicate by email with the "Support Team". There is no on-site reception or support staff. Almost every time with over 30 emails, the response came from a different person who paid no attention to the earlier emails. As a result, response was very slow (several days), or no response at all."

"It is rare when the actual hotel room looks better in person than in pictures but, that was the case here! Awesome room, well located! Great choice "

"Das Zimmer ist an und für sich sehr zum Empfehlen, wenn man bei geschlossenen Fenster schläft. Bei offenen Fenster ist der Straßenlärm, dann doch etwas störend."