Đã xác thực
6/10 - Tạm được
Alice
19/10/2025
Không thích: Liên lạc
The apartment itself is fine although it's cheaply furnished and looking tired. It was clean enough. A small amount of washing up liquid and toilet roll was provided although no washing powder provided even though there is a washing machine. The building felt secure and it's not far from the metro.
The check in experience was awful though and i would not recommend. I didn't get any instructions and contacted the property in advance on the phone number and through their website. I didn't get a response until the day I was supposed to check in where they said I couldn't check in until I paid a mandatory cleaning fee. This was not mentioned in the booking (a damage deposit is mentioned, which I was happy to pay) and in the end I had no choice to pay it as the apartment was non-refundable and they already had my money. Absolutely awful service and you can get a much better apartment in the area once you factor in this extra fee.
Note hotels.com policy does not allow me to mention how much this fee was in the review.
Alice
Lưu trú 3 đêm vào Tháng 10, 2025
