2/10 - Tồi
Tsz King
07/05/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I want to know under what circumstance that expedia ranks it as a 5 star hotel. This hotel is as worse as a 3 star hotel, with a 5 star hotel price. This is definitely cheating. This is by far the worst 5 star hotel I have ever stayed with
The hotel is extremely dirty, everything inside the room is insufficient and old. This is like a 1950 hotel, with no electrical appliances. There is even insufficient lighting. The coach and bed are full of bugs. I have numerous bug bites and even cause allergy to my skin and my lips. There is no air conditioning at night after 4:00 a.m. I have to order ice buckets to my room to lower the temperature. Even with that I cannot sleep the whole night. The bed blankets are old and dirty. The bed, which they claimed in King size, is so short that my feet are hang out of the bed. I am only 5 feet 10 inch tall
I want to raise a complaint and I want my money back. I need to know how I can raise a complaint to your platform and to the hotel. I need someone from Expedia to contact me immediately
Tsz King
Lưu trú 10 đêm vào Tháng 4, 2024