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"This is my 3rd time at the hotel. Great location and my room was very nice. The rooms overlooking the courtyard are always lovely and quiet, the ones overlooking the road are very noisy and it is worth bringing earplugs if you are road-facing. Unfortunately we visited during a cold snap after the heating had been turned off for the summer so it was cold in the rooms. It’s due to be 27C the week after we came so it’s hard for the hotel to predict that it would be 8C when we arrived but it did make the stay a bit less comfortable than usual. It’s a great location though and I will definitely stay here again because the other times have been faultless"

"Excellent in all departments"

"Poor communication with the host. I called in to Expedia and they said they would call me back. Never did. The photos of the room were deceptive. The loft sleeping area is only suitable for someone who can crawl into a 2’x2’ entrance."

"Staff were professional and friendly. Would have liked a bottle of water included in the room rate as well as hair conditioner and carpet in room could do with a wet clean but room and bathroom very clean other than that. "

"Wonderful staff, very clean rooms. Beautiful views from the room. Located within easy walking distance of everything I wanted to see."

"Room was clean had an issue with the heat but as soon as we spoke with Chrystelle at the front desk it was immediately fixed."

"Excellent customer service. Very helpful stuff. Convenient location close to everything."

"Ok"

"When I originally booked this hotel, I realized within minutes that I had accidentally booked for the date my flight left the U.S. rather than the date I would actually arrive in Paris. Even though I caught the mistake immediately, the hotel refused to let me change the reservation dates. I explained that I would be arriving the following day, and they assured me that this would not be an issue. Because I had booked the stay months in advance, I followed up again with the hotel several days before my trip — both by email and by phone — to confirm that my room would be held and that I would not be marked as a no-show. I completed every pre-check-in document they sent and gave every possible indication that I would, in fact, be arriving. Despite all of this, the hotel gave my room away. When I arrived, I was told my reserved room was no longer available, yet I was still charged for the extra night — even though they clearly profited from reselling the room to someone else. They attempted to offer me a replacement room without the view I had specifically paid extra for, along with a complimentary breakfast as compensation. Neither came close to addressing the cost difference, inconvenience, or frustration caused by the situation. I would never recommend staying here."