Upon booking this room, I saw there was no air con. I thought we would be ok due to it being autumn.. I was wrong. It was freezing there is no heating either. The bathrooms are so old and gave me a bad feeling, so we did not shower that night as usual. The light in there also strobed like a club, it was awful. In the morning , the water did not work (2nd floor), likely due to cold (6 degrees Celsius) and lack of property maintenance/upgrades. We had a 20 month old toddler, and this place was not at all suitable for him. We got through the night, and left. The bed was clean and comfortable, but this is a contender for the worst place I've ever stayed at. They obviously have a regular clientele of shift workers which is why they survive. Upgrade your facilities.. or continue to struggle with complaints and be run out of business.