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Nhận xét về Lithgow Motor Inn

2 out of 5
Lithgow Motor Inn
42 Bayonet St, Lithgow, NSW

Nhận xét

6,8
Đánh giá 10 - Xuất sắc. 2/10 nhận xét" "
Đánh giá 8 - Tốt. 3/10 nhận xét" "
Đánh giá 6 - Được. 3/10 nhận xét" "
Đánh giá 4 - Kém. 1/10 nhận xét" "
Đánh giá 2 - Tồi. 1/10 nhận xét" "

7,0/10

Sạch sẽ

6,4/10

Nhân viên & dịch vụ

4,8/10

Tiện nghi, dịch vụ

6,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

6,0/10

Thân thiện với môi trường

Nhận xét

4/10 - Kém

Margaret

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The only good thing was the good quality toilet paper. When we arrived we had a KFC box with contents in our fridge which also had spilt orange juice on inside of door. The bedside cupboards were dusty and one had a drawer handle missing. The bed was comfortable however the staff need to learn how to make a bed......very roughly executed. No glasses and the 2 mugs were dirty. We were overcharged and when I approached the manager about this I was told they would look into it. The next day I was told the same so I told the receptionist I wanted a refund of the overcharge put back on my credit card immediately as I had proof and the manager did also. She eventially did it. WE WILL NOT BE BACK!
Lưu trú 3 đêm vào Tháng 5, 2024

8/10 - Tốt

Selman

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was good but the only down fall is the highway! you hear the trucks going up and down All night so I couldn’t get much sleep
Lưu trú 1 đêm vào Tháng 5, 2024

8/10 - Tốt

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Tom

Khách đi công tác, Đi cùng bạn đồng hành
Found this motel to be a great place to stay at first I was worried about being close to highway but was very quiet. The new managers were extremely friendly and helpful and went out of their way to help
Lưu trú 1 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Kaylie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place and value!
Lưu trú 1 đêm vào Tháng 3, 2024

2/10 - Tồi

Matt

Không thích: Nhân viên & dịch vụ
Room service started bashing on doors at 7am on a Sunday morning to take rooms up when checkout wasnt until 10am. Made enough noise to wake everyone staying there up.
Lưu trú 1 đêm vào Tháng 11, 2023
Himel trả lời vào 13/11/2023
Dear Matt,Thank you for reviewing your recent stay with us. We are very disappointed to read your stay was not up to our usual standard. Your comments have been passed onto our housekeeping team for review. We are unsure what may have happened during your stay. As on-site owner manager I am always here to assist guests so I am able to rectify any issues while guests stay. I do apologize for the inconveniences caused. Thank you again and we hope to welcome you in the future. Kind regards, Himel, Manager Lithgow Motor Inn

6/10 - Được

steve

Đi cùng gia đình
Very tired motel. Saggy bed, not very clean and limited servicing. Fine for a cheap bed as passing through but would not recommend a stay for any longer
Lưu trú 1 đêm vào Tháng 11, 2023
Himel trả lời vào 13/11/2023
Hi Steve, Thank you for reviewing your recent stay. We are disappointed to read your time was not to your expectations. As advised to all our guests on arrival I am on-site manager and available 24 hours if any issues arise during your stay. I have already passed your comment to our housekeeping team for review. We have replacement beds/rooms available where this could have been rectified straight away if we were made aware. We hope we can welcome you back in the near future. Kind regards, Himel Onsite Manager