Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

I'm sorry for the inconvenience of not having a refrigerator in the room during your stay. Our team is working on getting fridges in the rooms. I hope you choose to stay with us in the future.

Javier,We are sorry you had a bad experience with the AC, we are working on to fix the problem. Thank you for your feedback and hope you will revisit our hotel again.

Hi Michael, It is saddening for us to read about your recent experience with us. Please accept our apologies for the issues you encountered regarding your reservation. We are actively investigating your feedback with our management for prompt action. Hope to serve you better next time.

Hi Carols, We are exceptionally thankful that you have honored our staff members with praiseworthy words. However, we apologize for the inconvenience faced by you regarding these issues. We are trying very hard to delight you with our facilities and services. We hope you'll stay with us again as we would love for you to experience everything that we have to offer.

Hi Chris, We are delighted to have provided you with suitable accommodation for your trip here. We are pleased to see this awesome 10-star rating, and we hope to welcome you back again before long.

Hi Katerine, Thank you for taking the time to share your feedback regarding your experience. We will share your feedback with the team for improvements. We value your business and appreciate you choosing us. Hope to have the chance to serve you again on your next visit.

Hi James, We appreciate your wonderful feedback! It is always a delight to hear positive experiences from guests like you. Please visit us again soon!

Hi Dariel, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

Hi Dulcia, Thank you for sharing your feedback and we regret the inconvenience faced by you. Our Team never wants our guests to have a bad experience like this. We have escalated this issue to the management and they are investigating your issue for prompt action. We will reach out to you soon with a resolution. If you have any further queries, please call at our property.

Hi Landon, Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

Thank you for your wonderful 5 out of 5 review and feedback. I will be sure to inform our team. We look forward to welcoming you the next time you are in Livermore.

Hello, We are delighted to have provided you with suitable accommodation for your trip here. We are pleased to see this awesome 10-star rating, and we hope to welcome you back again before long.

Hi Nicholas, We are very sorry to hear about the inconvenience caused by these issues, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping and maintenance team. We will hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!

Hi David, Thank you for sharing your review. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

Hi Arianna, We appreciate your 6-star rating. We hope you had a nice stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

Thank you for your feedback. We are sorry to hear that the room was not satisfactory and we were not able to meet your expectations. We have forwarded your feedback to the housekeeping supervisor and the hotel management team to be addressed for future guests. Although we were unable to meet your expectations this time around, we do hope you will give us another oppertunity in the future.

Hi Denise, We appreciate your wonderful feedback! It is always a delight to hear positive experiences from guests like you. Please visit us again soon!

Hello, We are delighted to have provided you with suitable accommodation for your trip here. We are pleased to see this awesome 10-star rating, and we hope to welcome you back again before long.

Hi Jim, Thank you for choosing us for your recent stay. Since you have rated us below 5, we are concerned to know about the issues you had encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not in your case. We welcome all your honest comments, whether it is positive or negative to improve our services. Hope to serve you better in the future.

Hi Michael, Thank you for taking the time to share your feedback! We regret that your stay with us was not up to your expectations. Please note that your concerns have been passed on to our housekeeping team. We will hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!

Hi David, Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

Thank you so much for the great review. I will share it with the staff. Maybe in the future you can elaborate as to what you enjoyed specifically for our training. Thank you for choosing Premiere Suites for your Livermore needs.

Hello, Thank you for sharing your valuable feedback! We are glad to know that you liked our front desk services. However, we apologize for the inconvenience faced by you regarding the broken mirror. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better in the future.

Hello, Thank you for choosing us for your recent stay. Since you have rated us below 5, we are concerned to know about the issues you had encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not in your case. We welcome all your honest comments, whether it is positive or negative to improve our services. Hope to serve you better in the future.

Hello, We appreciate your 6-star rating. We hope you had a nice stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

Hi Megan, On behalf of our entire team, we thank you for choosing our hotel and appreciate your insights regarding the service provided by the staff. We would love to have the opportunity to provide you with an even better experience on a future visit.

Hi James, Thank you for choosing us for your recent stay. It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us and are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

Hello, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Hi Alex, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback. We will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

We here at Premier Suites take pride n our hotel and I am very sorry for the service you received. I will be sharing your feed back with our housekeeping supervisor so that this type of service is not repeated, and a power strip is placed in the room for the future. I do hope you give us another chance to show you the type of service and cleanliness we here at Premiere Suites want all of our guests to experience.

Hello, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We will share your feedback with the team for improvements. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit. We are waiting to welcome you back soon!

Hello, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

I am very sorry that our hotel did not meet your standards unfortunately I can only see one photo and I am not quite sure of what the photo is trying to show, but regardless we want to please our guests and exceed their expectations I will be expressing your concerns with the housekeeping department so that we can correct these issues. I hope you will give our hotel another opportunity to change your opinion of us.

Hello, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback. We will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.