4/10 - Kém
Carla
Đi cùng gia đình và trẻ nhỏ
22/06/2024
Không thích: Tiện nghi, dịch vụ
To begin with we didn't realize that there wasn't a lift. Carrying luggage for a family of five was difficult. Second of all there was hair on the floor of our apartment. (We had 2) The one apartment was on the street and the noise was bad. Air didn't work so we needed windows open. The apartments are spacious and the bathrooms are nice. The washer worked well but the dryer not so well. On the second day our code didn't work. We called four times and got no answer. Emails are answered on the second day which is fine unless you are locked ouit. Finally another person opened the door but we were still locked out of our rooms. I don't think I would ever again stay at a place that didn't have an on-site person. But we knew that going in that there was not going to be one. Close to the Tower of London so that was convenient. Restaurants are plentiful and varied around so that was a plus. All in all, just not my cup of tea. The next time I will go with a place that has a front desk person and someone to take care of the kinks. I am sure for most people this would be a great place.
Carla
Lưu trú 4 đêm vào Tháng 6, 2024