6/10 - Được
Boseok
Đi cùng gia đình và trẻ nhỏ
02/08/2025
I'm not sure if this is to block out outside noise, but the double-glazed windows in the room didn't open. The lack of ventilation made it incredibly stuffy. I entered my reservation information at the check-in kiosk, but the machine wasn't working properly, so I needed assistance from the check-in staff. Since there was only one staff member, I had to wait quite a while. I requested luggage storage, and the staff member tagged my luggage and gave me a receipt for my luggage. However, when I went to retrieve my luggage’s, the staff member couldn't find it, so I had to retrieve it myself. Furthermore, the zipper on the luggage and bag I found was open, indicating someone had opened it. The hotel needs to pay more attention to the security of luggage storage. The check-in area was too small for the number of guests, and the breakfast room was too small for the number of guests. This made breakfast too noisy and crowded, making it difficult to concentrate on the meal. I think it will vary from person to person whether the advantage of being close to the Eurostar train station and the metro station will outweigh the inconveniences mentioned above.
Boseok
Lưu trú 1 đêm vào Tháng 7, 2025