Khách sạn Long Grove

"Improve coffee offer in room."

"There were only two luggage carts which was not even close to being enough. I waited over 30 minutes for a cart and ended up making several trips to my car with an 8 year old because we had to transport our own luggage without a cart. Also, had to wait a half hour to make a waffle at breakfast. Not enough waffle makers or staff to keep the food containers filled. Staff was not helpful and seemed annoyed to answer questions. Will not use this hotel again."

"Beds were stiff but all else was great. Very nice location."

"This is a great convenient place to stay while you are traveling around the Quad Cities. It is not anything special, but it is clean, the breakfast is servicable and the staff is great."

"Awesome staff"

"We reserved a king suite with jacuzzi. The floor had crumbs all over it so it clearly had not been cleaned. The sofa and room smelled like cat urine and the jacuzzi wasn't working properly. We never stayed due to the terrible room they tried to put us in."

"We chose this place as a last minute one night stay. That being the case it was OK. It had almost equal points on the OK and Good side. On the good side, our room looked to be recently renovated. The paint, fixtures, bed, etc all seemed to have been done recently. There were however a few things that were missing, There was an ironing board but no iron, no hair dryer though it was mentioned as an amenity, and a light bulb was missing from the vanity light fixture. Check in was disappointing. We...

"Ckean room, good breakfast, & pool."

"nice place good breakfast"

"The front desk lady was overly tired in turn made her come of as unfriendly"

"Clean and comfortable. Good parking"

"I"

"Our stay was good. Staff was very nice and helpful, and the room was clean, except there was a damp, musty carpet sort of smell that I'm sure wasn't helped by the overall summer humidity. Breakfast was very well appointed and attended to by the woman working there. Overall, would be back, but will hope for a fresher smelling room."

"Very clean hotel great staff and warm swimming pool. And the plus was right next door to vibrant arena we’re we went for our concert…."

"The customer service was excellent and the property was perfect."

"Our stay at this property was like staying with family. The owners are very friendly and they made sure we didn't want for anything. The property was newly rehabbed, the beds were comfortable and the property was clean."

"Accommodated me nicely."

"All the blankets were dirty, the bed frame was stained, and there was a huge hole in the mattress left by previous occupants. There were traces of blood on the toilet paper. The staff were pleasant, and the breakfast was tasty."

"The staff was helpful. The hotel could use updating but it’s also one of the most affordable in the area."