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"When we checked in the man was very helpful and explained every amenity. We ate next door and was excellent meal we are going back and staying there. We are from Boston and visit Northampton to visit in-laws. Very nice and reasonable."

"A quaint quiet place to stay. Pretty much self serve, lots of charm."

"The staff were all decent people but the sheets were like sleeping on plastic. The Buffett breakfast consisted of literally just toast because they were out of everything. The shades in my room were awful. Lastly, the entire hotel smelled like cigarettes and the people staying there were sketchy as hell."

"Main problem I had was the people staying up stairs over Me was the stomping when walked all night. Had problem sleeping with me noise. I even went up stairs and asked if they could normal and the answer I got waz to mind my own business. When I come back I want a third floor room."

"All good I got very late but the receptionist was so nice and give us two room closer to each other cause I had to have two room. I love the two that’s my favorite so far."

"The breakfast was great! The rooms and hallways could be cleaner."

"Our room was upstairs on the 2nd floor. My mom is 90 there was no elevator for her. That was brutal. There was something being built near parking area which looked unfinished. We had a balcony view which looked onto the parking area. There’s a hospital across the street and during the night we heard very loud helicopter noise overhead. I had requested no dairy for breakfast and my omelette had cheese in it. My sisters room was on the first floor which was next to the breakfast/eating area. She...

"Ac didn't work 80% of the time and stayed hot when the temp was set to the lowest"

"The location was convenient for our needs. It was quiet. The listing did not let you know that you had to leave your room for your “private “ bath. The listing stated there was air conditioning, there was a fan. Wayne was friendly and personable."

"Room was clean and had a lingering smoky smell.( 3rd floor) second floor was very smelly , thats where you had to get ice, no machine on 3rd . Lower than 3 gave the impression on SRO! Okay place for a A cheap quick stop."

"Unfortunately we got locked out of our room because of an error on the hotel’s part they gave us a room with a broken door. We waited an hour or so for the owner to come and you could tell it’s happened multiple times before the door had marked of other attempts.i just wish I did pay full price for a not fully functioning room"

"Belle chambre, bon déjeuné. Personnel agréable et souriant. Très bien!"

"Daniel Stebbins House was wonderful. Beautiful rooms. Next to downtown. Enjoyable breakfast. Fabulous experience!"

"Clean Rooms and friendly Staff"

"Super friendly staff in a newly remodeled hotel. Love the spa/massage chairs in the room and the daily freshly baked cookies!"

"The best thing about this property is the location, meaning it’s close to Smith College and a nice walk to downtown (if you don’t mind a relatively long hilly walk, which I like). The room was clean and the bed was comfortable, and it was quiet. The negatives were a somewhat absent and disinterested staff, a lingering smell (unpleasant) throughout the hotel (I opened the windows in our room to alleviate the smell), and the overall tired look of the facility - cracks in the ceiling, peeling...

"we stayed one night with our oldest granddaughter to shop at the mall. Very convenient."