Khách sạn Lortallo

"I had a very frustrating experience staying here. While the property itself is beautiful and conveniently located near the airport, the service across multiple touchpoints felt dismissive and, at times, outright rude. At the end of my stay, I was called just two minutes before my shuttle departure and it left without me, which was extremely stressful and poorly handled. There were also unexpected additional fees buried in the fine print that were never clearly explained at check-in. When I...

"Great location in the Airport. Staff was very accommodating even helping us get our bags to the airport. Breakfast buffet was outstanding!"

"The food and staff were great!"

"ECCELLENTE! Pulizia, personale colazione e parcheggio tutto eccellente"

"Very convenient"

"Great location to airport in Milan. Staff was very accommodating and food was good also. "

"Quarto de bom tamanho e limpo. Banheiro adequado. Proximo a um supermercado, a um posto de gasolina e a 15 minhtos di aeroporto de Malpensa."

"No air-conditioner was on and shower door was removed during shower water was coming out to the floor"

"Hotel was super convenient to and from the airport with their shuttle. You have to reserve a seat on the shuttle, so we let them know what time we were landing. Room was comfortable and had everything we needed. We had dinner and breakfast in the restaurant which was nice."

"Room very comfortable and in clean excellent conditions, great breakfast! "

"The room is very small, and the walls were dirty. I was placed in a room for a person with disabilities, even though I am not disabled, and I was not informed about this in advance. The room didn’t have a toilet seat, and the shower was неудобный, which was very surprising to me. When I went to the reception to ask what the problem was and why there was no toilet seat, I was told that it was a room for disabled guests as all other rooms are not available. I was quite surprised that I had been...

"予約していた部屋と違う部屋だった。 部屋は想定よりも綺麗でしたが、直前に予約したせいかもしれませんが費用対は全く合っていませんでした。 ホテルまでの行き方を当ツールで聞いたが、一向に返信がなく結局白タクシーで30€かけて向かいました。 寝るだけのつもりで利用したが、想像以上の費用と仕打ちでした。"

"Good place"

"Ottima pozione"

"The airport shuttle picked me up on time and was well marked. The 20 minute ride was through an attractive countryside with a fabulous mountain range backdrop. The exterior of the hotel property needs some work but the interior looked recently renovated. Check in was quick and efficient. On my way to my room and entering my room backed up my thinking the property was recently renovated. The room was large with french doors that opened to let in fresh air. The bathroom was super clean and...

"Clean room. Very spacious. Amazing breakfast. Staff was very kind and helpful."

"The shuttle pick up took longer than I prereffed"

"Ho pernottato con una delle mie bimbe di anni 10, la sera prima della sua gara di ginnastica. Accoglienza ottima, Cinzia super, ci ha trattato con grande educazione, indirizzate a pizzeria di fiducia e supportate le e la carica elettrica della vettura. Davvero consigliato!"