2/10 - Tồi
Isabel
Đi cùng gia đình
28/05/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The service I received at the Lincoln inn was the worst I’ve ever had while visiting LA. The concierge was EXTREMELY rude not only to me, but to two other guests waiting in line to check in as well. Yes we know check in is not until 3pm but most hotels will let you store your luggage there until your room is ready. When asked if any of us could he responded with “show me where on the website does it say we store luggage” in an extremely rude tone. Then he argued with me when I said I never said that was on the website I just said most hotels offer that option that was the only reason we asked. The two other guests left to find a hotel and so did I. Also the photos on the website were completely misleading and the motel looked NOTHING like the photos. I am a single woman travelling with a small child and because he simply didn’t want to deal with us he locked the doors to the building and said “don’t bug me until 3pm”. I’m not sure what all the great reviews on this hotel were talking about?? The only reason I selected this hotel was because it had great reviews. Never ever will I be booking at the Lincoln inn and I will make sure to let other people know never to book here as well :)
Isabel
Lưu trú 2 đêm vào Tháng 5, 2024