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Nhận xét về Tarzana Inn

2.5 out of 5
Tarzana Inn
19170 Ventura Blvd., Tarzana, CA

Nhận xét

8,2

Rất tốt

Đánh giá 10 - Xuất sắc. 424/1002 nhận xét" "
Đánh giá 8 - Tốt. 363/1002 nhận xét" "
Đánh giá 6 - Được. 131/1002 nhận xét" "
Đánh giá 4 - Kém. 36/1002 nhận xét" "
Đánh giá 2 - Tồi. 48/1002 nhận xét" "

8,6/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

7,8/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Christine

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was comfortable and clean. Staff was professional and polite.
Lưu trú 1 đêm vào Tháng 5, 2024
Victor Manager trả lời vào 24/05/2024
Thank you for taking the time to write a review of your stay at the Tarzana Inn. We appreciate your comments and are glad that you enjoyed your stay.

8/10 - Tốt

Jordan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
Victor Manager trả lời vào 09/05/2024
Thank you for taking the time to write a review of your stay at the Tarzana Inn. We appreciate your feedback and will use it to improve our guest experience.

8/10 - Tốt

MARIA, ORANGE

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
The room was decent, nothing out of the ordinary. I didn’t like that anyone can go up to your door, there was a young black man loitering the area so that was a little scary because we went out around midnight. Came back around 3-4 am and he was still there. Only means not much security at this inn.
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Care Team trả lời vào 07/05/2024
Dear Maria, we appreciate your feedback regarding your recent stay with us. We're glad to hear that the room met your expectations. However, we apologize for any discomfort caused by the presence of an individual loitering near the property. Please be assured that the safety and security of our guests are of paramount importance to us, and we will address this concern promptly with our security team to ensure a safer environment for all our guests. We realize this was challenging for you, so we shall take all essential steps to look into these matters and rectify the situation without fail. We would be pleased to host you again when you arrive in Los Angeles with a comfortable guest experience, undisturbed and worth every penny.Warm regards,Victor, ManagerTarzana Inn

8/10 - Tốt

Shawn

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy location to visit sites.
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Care Team trả lời vào 07/05/2024
Dear Shawn, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at the Tarzana Inn. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our convenient location makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Warm regards,Victor, ManagerTarzana Inn

10/10 - Xuất sắc

Floyd

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We were there three days and had a wonderful time. The Staff was very helpful when we had an emergency and had to leave one day early. They were very helpful. We will stay there again.
Lưu trú 4 đêm vào Tháng 4, 2024
Victor Manager trả lời vào 30/04/2024
Thank you for taking the time to write a review of your recent stay at our hotel. We are glad that you enjoyed your stay and hope to see you again soon.

10/10 - Xuất sắc

Robert, Nokomis

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice accommodations
Lưu trú 4 đêm vào Tháng 4, 2024
Customer Care Team trả lời vào 30/04/2024
Dear Robert, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Tarzana Inn guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Warm regards,Victor, ManagerTarzana Inn

2/10 - Tồi

james

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
I never checked it Property looked dangerous from outside I did not want to stay there
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Care Team trả lời vào 30/04/2024
Dear James, we are incredibly sorry to hear you found our hotel unappealing and dangerous from the outside. We apologize profusely for all our shortcomings that derailed your guest experience! We’d like to know your insights and valuable suggestions regarding the areas where you feel improvement is the need of the hour. Please feel free to reach out to us with your feedback. We hope to provide you with an excellent Tarzana Inn service in the future!Warm regards,Victor, ManagerTarzana Inn

10/10 - Xuất sắc

Bianca

Lưu trú 2 đêm vào Tháng 4, 2024
Victor Manager trả lời vào 13/05/2024
Thank you for taking the time to write a review of your stay at the Tarzana Inn. We appreciate your feedback and will use it to improve our guest experience.

10/10 - Xuất sắc

Jonathan, Bakersfield

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy access to freeway .
Lưu trú 1 đêm vào Tháng 4, 2024
Victor Manager trả lời vào 15/04/2024
Thank you for taking the time to review our establishment. We are delighted that you gave us a perfect score, which indicates that you thoroughly enjoyed your stay. We hope that you will stay with us again in the future.

10/10 - Xuất sắc

Ellen

Lưu trú 3 đêm vào Tháng 4, 2024
Customer Care Team trả lời vào 04/05/2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - Xuất sắc

Maritza, Salinas

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Tiện nghi, dịch vụ
Great stay
Lưu trú 1 đêm vào Tháng 3, 2024
Victor Manager trả lời vào 08/04/2024
Thank you for taking the time to write a review of your stay at the Tarzana Inn. We are very happy that you enjoyed your stay and would love to have you back again soon.

8/10 - Tốt

Karalyne Moira

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were very helpful and nice. The power went out for the whole block, and the receptionist was very knowledgeable and let us know when it would be back. The
Lưu trú 2 đêm vào Tháng 3, 2024
Victor Manager trả lời vào 01/04/2024
Thank you for your review. I apologize for the inconvenience of the power outage during your stay. I appreciate your patience and understanding.

6/10 - Được

Bryan

Đi cùng bạn đồng hành
Easy access off Ventura Blvd. Nice boxed breakfast included. Room was clean. Loud TV sound from next room until the wee hours. Check-in required scanning your drivers license (not the same as recording license number). Bed was very hard. Pillows even harder. Nice shower but low water pressure.
Lưu trú 1 đêm vào Tháng 3, 2024
Victor Manager trả lời vào 01/04/2024
Thank you for writing us a review. We appreciate your feedback. We regret that you experienced some inconvenience during your stay. We are sorry for the inconvenience and will work on improving our services.

8/10 - Tốt

Caitlin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
Victor Manager trả lời vào 01/04/2024
Thank you for taking the time to write a review of our hotel. We appreciate your feedback and will use it to improve our services.

10/10 - Xuất sắc

Leticia

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great always
Lưu trú 1 đêm vào Tháng 3, 2024
Victor Manager trả lời vào 25/03/2024
Thank you for the review and thank you for always staying with us.

10/10 - Xuất sắc

john p

Lưu trú 1 đêm vào Tháng 3, 2024
Customer Care Team trả lời vào 13/04/2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - Xuất sắc

Gregory

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place..
Lưu trú 1 đêm vào Tháng 3, 2024
Victor Manager trả lời vào 18/03/2024
Thank you for taking your time to review us and we are very glad that you thoroughly enjoyed your stay.

10/10 - Xuất sắc

Shiraaz

Lưu trú 1 đêm vào Tháng 3, 2024
Customer Care Team trả lời vào 05/04/2024
Dear Shiraaz, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Tarzana Inn guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Warm regards,Victor, ManagerTarzana Inn

10/10 - Xuất sắc

Jeffrey

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Comfortable room, bed and bathroom.
Lưu trú 3 đêm vào Tháng 3, 2024
Victor Manager trả lời vào 06/03/2024
Thank you for taking out your time to review us!

10/10 - Xuất sắc

RuthAnn

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and friendly.
Lưu trú 1 đêm vào Tháng 3, 2024
Victor Manager trả lời vào 04/03/2024
Thank you for the review!

10/10 - Xuất sắc

Jane

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stay at Tarzana Inn every year. Service is excellent and the rooms clean and comfortable. This year, we had a TV that went on the blink, but it was fixed very quickly. Thank you!
Lưu trú 3 đêm vào Tháng 2, 2024
Victor Manager trả lời vào 01/03/2024
Thank you for the review and we look forward to having you stay with us again in the future!

8/10 - Tốt

Steven

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place for the price
Lưu trú 1 đêm vào Tháng 2, 2024
Customer Care Team trả lời vào 27/02/2024
Dear Steven, thank you for rating your stay at our hotel. It is lovely to see our guests acknowledge the pleasure of choosing to stay with us. We'll try our best to make up for any shortcomings on your next visit if you could inform us about what didn't reach your expectations this time. Let us know about your next visit to the Tarzana Inn in advance, and we'll book a perfect room for your vacation. Warm regards,Victor, ManagerTarzana Inn

2/10 - Tồi

Omar

Không thích: Sạch sẽ, nhân viên & dịch vụ
I won’t recommend this place, when we stayed a wedding ring was lost the very next day, I was going to file a police report and all the sudden the ring appeared after I did the check out, they said it was on the bed but that was a lie, I checked my bed and the whole room including the manager and the cleaning people, but there was this lady that didn’t show up the whole week and the day I left that they the ring appeared, please be aware of this place I do not recommend anymore!!!!
Lưu trú 5 đêm vào Tháng 1, 2024
Customer Care Team trả lời vào 27/02/2024
Dear Omar, we're deeply sorry to hear about your experience during your stay. The loss of your wedding ring is concerning, and we understand the distress it must have caused. Our team takes matters of security and guest satisfaction very seriously, and we assure you that we will thoroughly investigate this matter. We assure you we will take strict action if it is found any of our employees were involved in this episode. Please accept our sincerest apologies for any inconvenience caused, and we appreciate your feedback as it helps us to improve our services and maintain the trust of our guests.Warm regards,Victor, ManagerTarzana Inn

10/10 - Xuất sắc

Debby

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place. Friendly staff
Lưu trú 1 đêm vào Tháng 2, 2024
Customer Care Team trả lời vào 27/02/2024
Dear Debby, it's our absolute pleasure to know you loved your stay with us at the Tarzana Inn. We strive to provide excellent value to our guests through our pleasant property conditions and friendly staff services. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Los Angeles.Warm regards,Victor, ManagerTarzana Inn

10/10 - Xuất sắc

Nataliya

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Victor Manager trả lời vào 21/02/2024
Thank you for the great review! Moreso we are glad you enjoyed your stay :)

10/10 - Xuất sắc

Mario

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff very professional
Lưu trú 2 đêm vào Tháng 2, 2024
Customer Care Team trả lời vào 19/02/2024
Hi Mario, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our professional customer service. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at the Tarzana Inn with the finest of our amenities and resources!Warm regards,Victor, ManagerTarzana Inn

6/10 - Được

Thomas

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi phòng
Nice room, but old uncomfortable mattress
They need to update the mattresses! Both of them in our room must have been very old. Not comfortable!
Lưu trú 1 đêm vào Tháng 2, 2024
Victor Manager trả lời vào 16/02/2024
We will definetly look into it. The mattresses were just replaced 3 years ago but still we'll make sure that they are comfortable.

10/10 - Xuất sắc

manorma

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfect experience
Person at the desk extremely polite, professional and informative.
Lưu trú 1 đêm vào Tháng 2, 2024
Victor Manager trả lời vào 15/02/2024
Thank you for the review!

8/10 - Tốt

Marjorie, Fresno

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Didn’t expect much for the property but it was pretty nice. And the grab and go bfast isn’t bad. I would stay again.
Lưu trú 2 đêm vào Tháng 2, 2024
Victor Manager trả lời vào 14/02/2024
Thank you for the review. We are happy you were pleasently surprised.

8/10 - Tốt

Herald

Thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 2, 2024
Victor Manager trả lời vào 14/02/2024
Thank you for the review!

10/10 - Xuất sắc

Ellis, Norco

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy checkin and access
Lưu trú 1 đêm vào Tháng 2, 2024
Victor Manager trả lời vào 12/02/2024
Thank you for the review. We are glad you enjoyed the quick check-in.

2/10 - Tồi

Josh

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, tiện nghi phòng
No electricity no refund
So the power was out all night and day. I asked for a refund and the guy at the front desk snapped at me. Super rude. Gave me his magers card and said to call him. Phone number doesnt work. I dont get why i would have to pay full price and not use ANYTHING that requires electricity. At least comp me another night or even a partial refund. Not even a courtesy check up if we are ok or a heads up txt message letting us know the problem nothing.
Lưu trú 1 đêm vào Tháng 2, 2024
Customer Care Team trả lời vào 08/02/2024
Dear Josh, we sincerely apologize for the inconvenience you experienced due to the power outage during your stay. It is unacceptable that our front desk staff did not handle your request for a refund with the professionalism and courtesy that we expect from our team members. We apologize for any rudeness you encountered and assure you that we will address this issue with our staff to prevent similar incidents from reoccurring. We understand your frustration and will do our best to rectify the situation. Thank you for sharing feedback about your stay and helping us identify what can be done better. While it is disappointing that the overall hotel experience could not match your expectations, we hope to host you again with all our services working in your favor. Warm regards,Victor, ManagerTarzana Inn

8/10 - Tốt

Miguel

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good, convinient, etc.
Lưu trú 1 đêm vào Tháng 1, 2024
Victor Manager trả lời vào 30/01/2024
Thank you for the review!

8/10 - Tốt

louisa

Lưu trú 2 đêm vào Tháng 1, 2024
Customer Care Team trả lời vào 21/03/2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - Xuất sắc

Alejandro

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 1, 2024
Victor Manager trả lời vào 29/01/2024
Thank you for the review!

10/10 - Xuất sắc

William

Đi cùng gia đình
Our second time here!
Slept fantastic for 5 days! Comfortable beds! Everything was very clean except the floors. Our socks were dirty on the bottom.
Lưu trú 5 đêm vào Tháng 1, 2024
Victor Manager trả lời vào 25/01/2024
Sorry about the floor but we are glad you enjoyed your stay! We will work better no making sure no other guest experiences that again

10/10 - Xuất sắc

Gregory

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean
Customer Care Team trả lời vào 22/01/2024
Dear Gregory, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Tarzana Inn guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Warm regards,Victor, ManagerTarzana Inn

8/10 - Tốt

Jesus

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Awesome staff member
Staff was awesome and super quick. For sure the best inn ive stayed at and better than most hotels especially for the price
Lưu trú 1 đêm vào Tháng 1, 2024
Customer Care Team trả lời vào 16/01/2024
Dear Jesus, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at the Tarzana Inn. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our lovely accommodations and incredible customer service makes us very pleased. We hope there were no lapses during your stay. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Warm regards,Victor, ManagerTarzana Inn

10/10 - Xuất sắc

Alex

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Customer Care Team trả lời vào 12/01/2024
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 - Xuất sắc

Dawn

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very friendly staff, the rooms and property were very clean. Close to restaurants, medical and shopping. Price was perfect too!
Lưu trú 1 đêm vào Tháng 1, 2024
Victor Manager trả lời vào 11/01/2024
Thank you so very much for the review! We are glad you enjoyed your stay

10/10 - Xuất sắc

Susan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 8 đêm vào Tháng 12, 2023
Victor Manager trả lời vào 10/01/2024
Thank you for the wonderful review.

10/10 - Xuất sắc

Lucas

Lưu trú 1 đêm vào Tháng 12, 2023
Customer Care Team trả lời vào 25/01/2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - Tốt

Maria THERESA

Lưu trú 1 đêm vào Tháng 12, 2023
Customer Care Team trả lời vào 09/01/2024
Dear Maria, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at the Tarzana Inn, and your rating indicates the quality of our facilities and services. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Warm regards,Victor, ManagerTarzana Inn

10/10 - Xuất sắc

cory

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Clean, comfortable and safe. Nice property
Lưu trú 1 đêm vào Tháng 12, 2023
Victor Manager trả lời vào 04/01/2024
Thank you for taking your time out to review us. We are very happy you enjoyed your stay.

10/10 - Xuất sắc

Aaron

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Enjoyed the large clean room and friendly staff. Only drawback to Inn is that it is next to a busy street so there are road noises heard inside the room.
Lưu trú 3 đêm vào Tháng 12, 2023
Victor Manager trả lời vào 04/01/2024
Thank you for taking your time out to review us. We are very happy you enjoyed your stay.

8/10 - Tốt

Stephen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice little hideaway
Clean comfortable stay near lots of shops and food outlets.
Lưu trú 1 đêm vào Tháng 12, 2023
Customer Care Team trả lời vào 02/01/2024
Dear Stephen, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean, comfortable, and convenient accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at the Tarzana Inn on your next visit!Warm regards,Victor, ManagerTarzana Inn

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Victor Manager trả lời vào 29/12/2023
Thank you for taking out your time to review the hotel.

10/10 - Xuất sắc

Warren, Bernalillo

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 12, 2023
Victor Manager trả lời vào 29/12/2023
Thank you for taking out your time to review the hotel.

10/10 - Xuất sắc

Diane

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great hotel
This is the second time staying at this hotel. While it is an older hotel, the rooms have been redone, it is clean, comfortable and the staff is very friendly. They don't have breakfast, but they have to go boxes. The only thing is since it is an older hotel there is no elevator, so keep that in mind. There is a great small restaurant open for breakfast and lunch just across the street on the SW corner called The Little Cafe that has been there since 1982. Great place. There is also IHop within walking distance. Our daughter lives close in Reseda so it works well. Will stay here again. I only took one photo of the pool when it was raining.
Lưu trú 4 đêm vào Tháng 12, 2023
Victor Manager trả lời vào 26/12/2023
Thank you for taking out your time to review us and we look forward to having you stay with us again!

6/10 - Được

Mary

We stayed in the bottom floor close to the office. We heard water moving through the pipes anytime some went to the bathroom or took a shower. The bed was conformable. Enjoyed the hot water shower. Just kept hearing the noisy pipes.
Lưu trú 1 đêm vào Tháng 12, 2023
Victor Manager trả lời vào 26/12/2023
Thank you for taking out your time to review us and we will look into the matter of the pipes making noise. We are glad you enjoyed your stay otherwise.