6/10 - Được
Octavio
Đi cùng bạn đồng hành
25/06/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
This is our second time staying at the Anza, it was ok but definitely not better than our first time. Our room had no hot water and even then we got warmish water, it lasted two minutes then went cold. The shower itself had mildew. I do love the space of the room, they are bigger than your average hotel rooms. I love how convenient requesting housekeeping is. When there is an issue they do truly try their best to accommodate you. What I hate most about the hotel is their parking situation, even though it’s not completely their fault. I don’t know why it’s only at the Anza (I’ve stayed at the Hilton Garden in Calabasas and this is not an issue), but these people can’t not park for crap. The patrons who stay here double park or park so misaligned you can’t park next to them and it’s a waste of a space and you have to struggle for parking. I understand it’s not the Anza’s fault although I do wish they would enforce something to prevent this. When we stay in Calabasas we stay for a week so it is an inconvenience that could actually prevent us from staying again. Overall though, I do like The Anza.
Octavio
Lưu trú 9 đêm vào Tháng 6, 2024