My husband and I stayed at this resort for the fist time and we were VERY happy. BEAUTIFUL!! First, I'm very glad I decided to send a message to the resort prior to arriving. I asked them for help booking all of my dinner reservations, an atv/camel adventure glass boat tour and spa treatments. Manny helped me and he was fantastic! He had an itinerary waiting for us when we arrived. We checked in first. We did not take advantage of the "premium all inclusive" NOT NECessary for us. Unlimited, all we could drink and a choice of 6 different places to eat, was plenty for us. We got pesos before arriving at the resort. was good so we had tipping money the entire trip. we also rented a car at the airport. That was a pain. Not sure if we would do it again, as the resort is abt13 min. drive from the marina. NOTE that if you do decide to rent a car, YOU MUST opt in for their insurance. It worked out for us because we were only staying a wk. They put a hold on about $400 USD (as they do in the US)... Our room was a luxury suite, make sure to note at check in if you have VIP access ask them to explain your benefits. you get some extra discounts and upgrades, parking incl.. if you don't bring it up, it might get missed. Our room was a luxury suite w/plunge pool. Spectacular view. The rooms don't get super cold but I wasn't uncomfortable. They clean each day. The food was great. Carts will drive u arnd resort. Lupita and Hena at the Spa were GREAT! Upon checkout daily tax/sanitation ch