Khách sạn Los Fresnos

"We arrived to our room an walked in room dirty bed not made and towels on the floor they moved us to another room and trash in the trash can and towels were dirty with stains would not give us any kind of discount we will not stay there again and the water from the faucet smelled like sewage"

"Old rooms but the renovation is in progress. While the work is annoying now, would help for future guests"

"Horrible service"

"Everything was great from the service to the room."

"Very clean. I slept on the 4th floor. Very quiet. 1st floor is loud and lots of traffic."

"Room was not cleaned even when we were told they would be back. Blow dryer and phone were broken. Room next to elevator could not sleep due to the noise from people coming and going at all hours of the night. AC was not working properly. Continental breakfast is only waffles and cereal. Not much selection Pool area was unattended so there were about 20 unsupervised kids which kept diving in small shallow pool at one point about 15 of them ran and jumped in together which was not only...

"Hotel and everything was nice but the ice machine in the lobby was out my entire stay."

"Staying here was great, front desk staff was excellent and have no complaints. Will be staying here again for business trip"

"The room did not match the pictures online. The hotel was overall in desperate need of a renovation. We had to call three times to finally get them to bring extra towels. We asked for extra pillows on day one and we finally got them on day 3 of our stay. A picture fell off the wall in the middle of the night a hit my wife in the head. The weekend breakfast seemed like some microwaved items from Walmart. We will definitely not ever stay at this hotel again."

"Bad breakefast and bathroom Bad service "

"It served its purpose"

"Great lil place to stay. Not far walking from beach or any shopping place. The front counter lady was absolutely the sweetest and very helpful with information regarding island. Toilet ran all night but really no complaints cause room was cold. Grab snacks and drinks cause outside machines dont work but rooms have a fridge and microwave."

"Had an amazing trip. The staff was extremely helpful and kind. Cant wait to go back"

"Nice location on the beach"

"Clean rooms great staff breakfast was great and pool was clean and safe"

"Everything was good. Rooms are quiet and clean but there was no hot coffee readily available or hot breakfast during my stay."

"Had to pay for parking each night and breakfast. Asked for an extra blanket and never got it."