Search Spa Hotels in Loughborough

"We were checked in by a really lovely helpful young girl on reception. She was amazing! Room was ok, large but dated but bed comfy. Pillows hard (but luckily bought ours with us). Went for dinner that evening. Do not recommend. Menu stated roasted carrots and green beans with the pie - came with obviously frozen peas and carrots and a few leeks. Service was terrible - 3 members of staff clustered around entrance, poor service - had to keep get ring up to get own drinks from bar outside restaurant. Dinner staff very unwelcoming- felt like we were a hindrance. Was an ok stay but would not return."

"Be careful with the Free Wifi. I got cyber attacked (ARP poisoning attempts), I complained and wanted to speak to someone about it but sadly they didn't take it seriously. However the issue seem to magically resolve itself the next day! Without any direct communication then I can only assume it was magic. Also 'self-check-in'.....not a fan, I scan my food at the supermarkets, I tag my luggage at the airport - I think I am working for 8 companies now and I dont get even get a staff discount!!! Keep smiling."

"The “hotel” is really a series of separate buildings spread out across a large site. There is no central location to meet for drinks/ coffee. The only restaurant is at the top of a hill (accessed by steep stairways/roads ). There appeared to be some golf buggies but it was not clear how these could be accessed. The restaurant was large and cafeteria-like, lacking in atmosphere. There was a restricted menu; no room service available (you have to collect your meal) and I was told at 4.15 that they stopped serving afternoon tea at 4pm ( which is exactly when most people would want it). The room was clean and well decorated but it was very dimly lit and had minimal toiletries ( no shower cap/tissues). At just over £200 a night for a standard double room it was not great value."

"Hotel itself was ok, the security guy pal was awful rude and very intimidating Would put me off staying at the hotel again We complained about this to hotel manager she did eventually sort out issue but pal the security guy still would not apologise for his actions"

"The staff were friendly and the amenities including the pool were great. However, the beds were extremely uncomfortable and the pillows were so unsupported meaning it was difficult to sleep each night. Also, during breakfast the drinks and some foods were always empty meaning you’d have to ask and wait for contents to be refilled/ replenished. There was also a private event going on which meant the bar inside the hotel couldn’t be used."

"Rooms are so ridiculously outdated. Broken furniture and marks everywhere. Staff not interested and barely acknowledged us it was almost like we were not good enough to stay there. Didn't ask if we wanted dinner or breakfast or even if our stay was ok on checkout. Unfriendly staff at the bar. Main areas seemed fine did not use any facilities decided against giving them any further money after the way we were treated. Beautiful from the exterior but that's about it!"

"Really enjoyed the overnight stay. The hotel is well situated in Nottingham. Staff were very attentive and friendly. Dinner was very nice and the hotel has a nice relaxed feel to it. Only issue in my room was some of the surfaces were a bit dusty. Apart from that I would stay again."