Khách sạn Louisville

"Once I walked in to the registration area, I knew this could be a bad decision! I offered the person at the counter the conformation from you (Expedia) she replied; I don't need that we aren't connected to them! I can tell you what i got.... After seeing what she had, I chose the twin beds to place my thing on the other. The chairs were fabric and dirty, dust was all over the ceiling and air conditioner vents, no fire alarm, no phone, the remote for the TV didn't work. The vanity was coming...

"The room was clean without bad smells Can sleep so.well."

"My room was huge, and very clean. A nice breakfast comes with your stay. The staff was very nice."

"We had a room that had a severe water leak. The water surrounded the bed and had to be walked through to get in and out of the bed. This was a serious issue and the hotel stated they were full to capacity and didn’t have another room to offer. They also said not provide any refunds or discount."

"My stay at this hotel was nothing short of exceptional! From the moment I arrived, Keya greeted me with a warm smile and outstanding customer service that made me feel instantly welcomed and valued. Which made my check-in process smooth and efficient. The room was immaculate—spotlessly clean, beautifully designed, and incredibly comfortable. The attention to detail did not go unnoticed, from the plush bedding to the thoughtful amenities that made it feel like a home away from home. I slept...

"This will be the place I will always come to and I want to always be on the bottom floor"

"It was quiet "

"There was loud music by my room so I ask to go to another room got to that room it had not been cleaned so I went back to the office and ask for a refund and the manager was very nasty to me how I have to wait 10 days for my refund I was also told that the pool was not open it had not been open for years I would never recommend the hotel to my worst enemy it’s nothing like the website shows I will never go there again I would sleep in my car ."

"Everything"