4/10
Checked in at 3:40pm and our 2 rooms were not ready. Heard staff ask manager “what has housekeeping been doing all day?” Waited over 20 more mins snd they found us 2 rooms. Asked for do not disturb signs and was told they would bring to our rooms and never did. Also never any towels out at pool, had to ask each time. Not good customer service attitudes from front staff…i know its a crazy busy weekend but no need to be rude and always on your personal phone not wanting to help your patrons
Tiffaney
Lưu trú 2 đêm vào Tháng 7, 2025