4/10 - Kém
Wuzhou
13/12/2025
Không thích: Tiện nghi, dịch vụ
⭐⭐ Overpriced and poor value for the service provided
I stayed 5 nights and paid $518.95 total (about $104 per night). At this price, I expected basic comfort and functionality. Unfortunately, the experience fell far below expectations, and this hotel is significantly overpriced.
Key issues:
• The air conditioner only provided cooling, with no heating, despite dropping temperatures.
• A portable heater was provided only on the last day, after I explicitly requested it. By then, I had already caught a cold.
• Wi-Fi was unreliable and slow, and cellular service was extremely poor.
• Communication via WhatsApp was ineffective.
• The room telephone was difficult to use, with no instructions.
• When I requested 4:00 pm room cleaning, housekeeping repeatedly arrived 10–15 minutes early, causing inconvenience.
• Breakfast was mediocre.
• My door was locked from the inside by the door bolt, and staff handled the situation unprofessionally by entering a neighboring room.
• Toilet paper and basic amenities (toothbrush, toothpaste, shampoo, hair dryer) were very low quality.
• The lobby restroom was dirty, and a broken exterior light outside my room was never fixed.
• No microwave was available.
City context: The city is over-marketed and lacks basic infrastructure. Roads are poor, internet and cellular service are unreliable.
The only positive was that the hotel waived a small laundry fee.
Overall, this feels like a $40–50/night hotel, not $100+. I would not recommend.
Wuzhou
Lưu trú 5 đêm vào Tháng 12, 2025
