"Very pleasant welcoming staff great location for us as we were attending a party nearby. Pleasant and clean room and would use The Star again if we have to return to the area "
"Very pleasant welcoming staff great location for us as we were attending a party nearby. Pleasant and clean room and would use The Star again if we have to return to the area "
"Already the premises give out a reassuring feeling of care and comfort. This is then corroborated by the quiet and clean rooms, warm and cosy, along with a spacious breakfast area which presents a good variety of food, replicated for the dining area. All this topped with an ample parking space. Last, but certainly not least, the caring and welcoming staff just make it a must to want to go back."
"Already the premises give out a reassuring feeling of care and comfort. This is then corroborated by the quiet and clean rooms, warm and cosy, along with a spacious breakfast area which presents a good variety of food, replicated for the dining area. All this topped with an ample parking space. Last, but certainly not least, the caring and welcoming staff just make it a must to want to go back."
"Check-in and check-out were very smooth. The room was spotless and the amenities were excellent, including the well-stocked small fridge with food and snacks. The weather was exceptionally cold during our stay, and unfortunately the small heater wasn’t quite enough to keep the room comfortably warm."
"Check-in and check-out were very smooth. The room was spotless and the amenities were excellent, including the well-stocked small fridge with food and snacks. The weather was exceptionally cold during our stay, and unfortunately the small heater wasn’t quite enough to keep the room comfortably warm."
"Good price but reflected in the extremely poor state of the rooms and particularly the bathroom.
Cracked walls, lights that didn’t work, and an incredibly creaky floor. I really felt for anyone underneath us.
Useful location but wouldn’t stay again."
"Good price but reflected in the extremely poor state of the rooms and particularly the bathroom.
Cracked walls, lights that didn’t work, and an incredibly creaky floor. I really felt for anyone underneath us.
Useful location but wouldn’t stay again."
"Lovely room great wet room and shower. Staff friendly and very helpful telling me where to eat coz kitchen was closed. Definitely stay again many thanks "
"Lovely room great wet room and shower. Staff friendly and very helpful telling me where to eat coz kitchen was closed. Definitely stay again many thanks "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"The hotel in general was very good. Just personally, we had a few issues
Our main issue is that the hotel. It's so big with long hallways and lots of steps, considering we have a child in a Pram and lots of luggage it was so exhausting to carry everything from the car park to walk across to the hotel. And then find your room.
Its hell of a long walk with steps.
When we arrived, they gave us a room on the top floor with loads of steps, and the windows barely opened. So we complained and changed the room. But the problem were, the lifts wasn't working? So we had to carry the baby. The luggage and the Pram up-and-down the stairs. It was so exhausting and very, very far to walk to the car park when we were leaving
I would say it's not toddler friendly, so any parents with buggies not recommended
The stuff are very helpful and friendly. Everything was okay.
The rooms was clean
The pool was very nice, considering they close early which we wasn't impressed with it
The food menu on the bar was limited
I hope it helps some parents"
"We had a really lovely stay at voco Leicester. The hotel was welcoming, comfortable and genuinely dog friendly, which made such a difference when travelling with our third family member. Both my son and I really enjoyed our stay, and the atmosphere was warm, relaxed and family-friendly.
The staff were very helpful, the hotel itself was clean and stylish, and it was a great base for our visit. It is always a relief to find somewhere that makes furry family members feel welcome rather than like an inconvenience. Including at meal times. When we ate our dog ate; from scrambled egg for breakfast to freshly grilled chicken breast in the evening. The food tasted great and was very good value for money in terms of portion size and our pup would agree. My son and I throroughly enjoyed the mocktail menu!
The only downside was that we had expected there to be a gym and pool, as advertised, but unfortunately these facilities were not available. That was disappointing, especially as it had formed part of why we chose the hotel and due to the very hit weather the pool would have been an exceptionally welcome addition.
Overall, though, we had a positive experience and would happily stay again, particularly because of how dog friendly and comfortable it was."
"Our stay was fine, and it was great to stay in a hotel with a pool. The location was good and easy to find.
The staff were pleasant but perhaps not as knowledgeable or skilled as they should be- eg didn’t know what was on the children’s menu )they didn’t have any printed) and then brought her a different dinner, having to repeat our orders as they had forgotten. Male staff in the gym could have been more polite. On both days there were no towels available and it seemed to put them out that they had to find us some.
Plenty of parking but this is charged at £10 a night, which for a private car park for the hotel seems a lot to charge guests.
Our room was fine, but the adjoining family room didn’t have any drawers or wardrobes (spare bedding in drawers) and no light but a lamp in the corner. The air con controls were set in both rooms and couldn’t be changed, but were very noisy when they fired up- enough to wake you.
pool good, although decor could do with updating as is tired,not many keys available for the lockers. Sauna and steam was good.
Jacuzzi was just an adjoining circle to the pool with bubbles, rather than a hot tub.
Food was decent;dinner menu better than quality and range available for breakfast. Eggs other than scrambled had to be ordered when a waiter/chef was available. No mushrooms,sausages and bacon were ok but not particularly tasty. No pancakes or fresh bread other than presliced for toast. Coffee from a machine was fine. Ok but not a great Hilton"
"Staff were lovely, the room was clean and well appointed. Breakfast unfortunately was disappointing and I personally could not eat it, however others might find it ok."
"This is a superb hotel but I think your experience depends very much on the room you choose. The grounds are vast and various accommodation built on a hill, with reception in the beautiful main hotel whilst the restaurant and pool are higher up. Buggies are available to take guests around and the views can be spectacular.
I originally booked a cosy double without thinking about the importance of the view. Although thoughtfully placed on the ground floor to aid my mobility, the room overlooked a wall and felt dark and depressing for me as a solo traveller. Couples or families may feel differently.
Reception staff appreciated my dilemma, were excellent and helped me move to a beautiful room with a balcony on the same level as the restaurant and pool. It completely changed my stay. I did pay more, but for this hotel I would absolutely recommend paying extra for the balcony and view. The lodges also looked lovely.
The restaurant had a modern atmosphere with background music and very attentive staff. Breakfast was buffet style whilst dinner was waiter service, yet I still felt completely comfortable dining alone.
The pool was lovely, the massage was fabulous and everywhere was clean and well maintained. I would definitely stay again, but next time I would be much wiser about my room choice."
"Had an adequate but underwhelming stay here over the bank holiday weekend. 3 weddings in 2 days made for a busy hotel. Rooms in need of some TLC. The cleaner hadn’t cleaned the toilet properly before we checked in & we were met by someone else’s poo stains. Took 45 mins for room service to bring us some ice. Food in restaurant was mixed - risotto was amazing, burger very basic - and service was slow. Bar area looks into the area where the weddings are held, so no nice relaxing views. Nothing luxurious about this hotel. Won’t be back."