Search Hotels Near Lula Cellars, Philo

"I was given a room that had no reliable heat except for a space heater with weather in the 40s. I woke up in the morning, turned the space heater on(I left it off that night for safety ) and plugged in the coffee maker and the power went out in my room. I called the emergency number to get someone to help me because I was sitting in a cold dark room and I was told I would not have someone come help for two hours. I asked for a refund and the response I got from Dylan was that he was going to honor the refund, but since I posted a negative review (simply saying” no heat no power”) he said that he was unable to give me a refund. So, I was going to be given a refund for legitimate inconvenience, but Dulam’s response makes crystal clear that this property values good reviews over their customer service. I have a written copy of the voicemail transcription. I am so disappointed in my stay, but so much more in the way Dylan reacted to my situation. "

"Clean room, amazing view, beautiful area. "

"Ocean view room, very clean and well appointed. Quiet and flowers abound on the property. Loved the heated floor in the bathroom, fireplace worked easily."

"The room and the view were great!"

"Rented Victorian suite, has nice big, beautiful private deck, and a hawk’s nest in the tree right outside of it. It was a perfect location. Very quiet"

"Affordable, clean and recently renovated hotel. "

"Staff was really nice, room was clean, and breakfast was good. IHG has quickly become my favorite place to stay on road trips."

"The bathroom needs some updating. The room was beautiful with comfortable bed. Breakfast lacked seasoning. The volume of food was small. Parking was awesome to have designated. Staff were very friendly"

"This hotel was a fantastic value, with clean, modern room and bath, great breakfast included, convenient to shopping and sights, with great restaurant for dinner right next door. I’d highly recommend it!"