Dear Paul,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review, and your feedback is very important to us.We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel Lusaka.

Dear Stephen,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review, and your feedback is very important to us.We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel Lusaka.

Dear Moffat,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We appreciate your continued support, honesty and we also appreciate you pointing out the excellent service you received from our Ambassadors specially the one mentioned. Your commendation will be passed on to him. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned. It is good that the team acted fast in order to make your stay pleasant and it is also good that your aired out your concerns. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

Dear Jeremy,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review, and your feedback is very important to us.We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel Lusaka.

Dear Judyth,Thank you for taking the time to give us feedback on your recent experience with us.We appreciate your review, and your feedback is very important to us.We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel Lusaka

Dear Brian,Greetings to you.Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

Dear Heike,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review, and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon. Thank you so much. Johan Klang, General Manager Radisson Blu Hotel Lusaka

Dear David,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review, and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon. Thank you so much. Johan Klang, General Manager Radisson Blu Hotel Lusaka

Dear Charlotte,Greetings to you.Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

Dear Guest,Thank you for taking the time to give us feedback on your recent experience with us.We appreciate your review and your feedback is very important to us.We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel Lusaka

Dear Keith,Thank you for taking the time to give us feedback on your recent experience with us.We appreciate your review and your feedback is very important to us.We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel Lusaka

Dear Moses,Thank you for taking the time to give us feedback on your recent experience with us.We appreciate your review, and your feedback is very important to us.We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel Lusaka

Dear Henry,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors specially the ones mentioned. Your commendation will be passed on to them. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

Well noted and the matter has been escalated to the concerned team.

Dear Claudia,Greetings to you.Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

Dear Smart,Greetings to you.Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

Dear Camille,Greetings to you.Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

Dear Roland,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusak

Dear Roland,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

Dear Natsai,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review, and your feedback is very important to us.We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General Manager,Radisson Blu Hotel Lusaka.

Dear Edward,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review, and your feedback is very important to us.We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much. Johan Klang, General Manager Radisson Blu Hotel Lusaka.

Dear Victor,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

Dear Muhammad,Greetings to you.Thank you so much for taking the time to give us feedback on your recent visit to our Hotel and we are pleased to note that you had an amazing experience with us.Your feedback is very valuable to us and we hope to see you again in the very near future.Yours Sincerely,Johan Klang,General ManagerRadisson Blu Hotel

Dear David,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

Dear Everlee,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors specially the ones mentioned. Your commendation will be passed on to them.Please accept my sincere apologies for the shortfalls you encountered as you have mentioned in your review. We do accept failure in lack of proper internal communication and timely execution to your requests. We are glad that everything was eventually resolved and your stay was pleasant. We will ensure to correct all areas that caused failure so that a similar situation should not happen. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

Dear Ann,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

Dear IBrahim,Greetings to you.Thank you so much for taking the time to give us feedback on your recent visit to our Hotel and we are pleased to note that you had an amazing experience with us.Your feedback is very valuable to us and we hope to see you again in the very near future.Yours Sincerely,Johan Klang,General Manager

Dear Louis,Greetings from Radisson Blu Hotel, Lusaka. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and your opinion is of utmost importance to us, and we will make every effort to address your concerns. We will review and possibly find a lasting solution to the raised concern. We are looking forward to welcoming you back to our Radisson Blu Hotel, Lusaka in the near future. Sincerely, Johan Klang,General Manager,Radisson Blu Hotel, Lusaka.

Dear Emarie,Greetings to you.Thank you so much for taking the time to give us feedback on your recent visit to our Hotel and we are pleased to note that you had an amazing experience with us and that our food and services met your expectations.Your feedback is very valuable to us and we hope to see you again in the very near future.Yours Sincerely,Johan Klang,General Manager

Dear Hussein,Greetings to you.Thank you so much for taking the time to give us feedback on your recent visit to our Hotel . Its clear from your feedback that we did not meet some of your exceptions, kindly share what challenges you experienced during you stay with us.Your feedback is very valuable to us and we hope to see you again in the very near future.Yours Sincerely,Johan Klang,General Manager

Dear Valued Guest,Greetings to you.Thank you so much for taking the time to give us feedback on your recent visit to our Hotel and we are pleased to note that you had an amazing experience with us.Your feedback is very valuable to us and we hope to see you again in the very near future.Yours Sincerely,Johan Klang,General Manager

Dear Never John,Greetings to you.Thank you so much for taking the time to give us feedback on your recent visit to our Hotel and we are pleased to note that you had an amazing experience with us.Your feedback is very valuable to us and we hope to see you again in the very near future.Yours Sincerely,Johan Klang,General Manager

Dear Taylor,Thank you so much for taking the time to let us know how your experience was. We appreciate your review and your feedback is very important to us.We are delighted to note that you enjoyed the great hospitality of our Ambassadors.We hope to see you again for yet another memorable experience.Johan Klang,General ManagerRadisson Blu Hotel Lusaka

Dear Alex,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned. We have since placed the machine on a new routine maintenance to ensure proper functioning. We have however been advised that it normally malfunctions when constantly in use especially with high occupancy. The inconvenience caused is deeply regretted. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

Dear Chikwekwe,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

Dear Byron,Thank you so much for taking the time to let us know how your experience was. We appreciate your review and your feedback is very important to us.Kindly share with us what items you ordered so that we can review and advise accordingly.We hope to see you again for yet another memorable experience.Johan Klang,General ManagerRadisson Blu Hotel Lusaka

Dear Byron,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

Dear Esther,We appreciate your great feedback. Thank you for staying with us and we look forward to host you soon

Dear Fiona,We appreciate your great feedback. Thank you for staying with us. We look forward to host you again soon

Dear Heike, Thank you so much for taking the time to give feedback on your recent visit to our Hotel. Your feedback is valuable to us and we endeavor to act or rectify any misgivings. Kindly share with us what had happened and what caused you to give us a low score. This will help us rectify and correct any ills, misgivings or misrepresentations that might have been put across. As stated, your feedback is valuable to us, we look forward to your response and above all we look forward to being of service to you again. Thank you so much. Johan Klang, General Manager Radisson Blu Hotel, Lusaka

Dear Beatrice, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back. Sincerely, Johan Klang, General Manager Radisson Blu Hotel, Lusaka

Dear Allen, Thank you so much for taking the time to let us know how your experience was. We appreciate your review and your feedback is very important to us. We are delighted to note that you enjoyed the great hospitality of our Ambassadors and loved the hotel. Your suggestion is highly appreciated and has since been passed on to the Food and Beverage Manager who will ensure availability and readiness of the Coffee machine. Sincere apologies for the inconvenience this must have caused you. We hope to see you again for yet another memorable experience. Johan Klang, General Manager Radisson Blu Hotel Lusaka

Dear Makatleho, Thank you so much for taking the time to let us know how your experience was. We appreciate your review and your feedback is very important to us. Thank you so much for commending the Hotel. We are delighted to note that you enjoyed the great hospitality of our Ambassadors and loved the hotel. We hope to see you again for yet another memorable experience. Johan Klang, General Manager Radisson Blu Hotel Lusaka

Dear Stephen, Thank you so much for taking the time to let us know how your experience was. We appreciate your review and your feedback is very important to us. We are delighted to note that you enjoyed the great hospitality of our Ambassadors. We hope to see you again for yet another memorable experience. Johan Klang, General Manager Radisson Blu Hotel Lusaka

Dear Stephen, Thank you so much for taking the time to let us know how your experience was. We appreciate your review and your feedback is very important to us. We are delighted to note that you enjoyed the great hospitality of our Ambassadors. We hope to see you again for yet another memorable experience. Johan Klang, General Manager Radisson Blu Hotel Lusaka

Dear Dagfinn, Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon. Thank you so much. Johan Klang, General Manager Radisson Blu Hotel Lusaka