6/10
The room advertised online is not the room I paid for. The pics of the room online is incorrect. The 3rd party I booked with called the hotel to see how we could resolve this but neither one, the hotel or 3rd party wanted to take responsibility for what I thought I paid for based on the pics online. I don't think that was fair to me. The staff were great in checking on me because my sole purpose of being there was to, under Drs orders, get away, relax, soak in a hot tub to get my blood pressure down because I am under a lot of stress. This whole situation stressed me even more because I didn't get what I paid for. I killed 4 roaches the 1st night to the point I had the front desk give me a can of spray and killed 2 more the next day. This isn't my 1st or 2nd time staying her, in the same rm I've always got and what was advertised mind you, but I think it's my last. It may seem simple to some but I really needed to relax and just couldn't there.
Doretha Monique
Lưu trú 2 đêm vào Tháng 6, 2025