Hello Monica, how are you?Thank you for taking the time to tell us about your experience at SLEEP'N. Your comments are very helpful!We are glad that our location was a good fit for your visit to Madrid. It's great to have places like the Prado Museum so close, isn't it?We hope you had a great stay with us and hope to see you again soon. A virtual hug :)

Hello Jose, how are you? Our location is fantastic. We have many places of interest within walking distance or, if not, also connected by public transportation. There is no better location to enjoy all that Madrid has to offer ;) Also, we are very happy that you had a good stay at SLEEP'N. We want you to feel at home.Thank you very much for your review. Without you, we wouldn't be able to stay here. A big hug :)

Hi Elizabeth! There is nothing that gives us more joy than to know that you had a great stay with us and it is one of the best accommodations you have ever stayed in. This tells us that we are doing things right ;)Breakfast on the terrace is ideal. We can't think of a better way to start the day than with a good breakfast accompanied by beautiful views! On behalf of the whole team, thank you very much for your words. We appreciate them a lot.When you come back to Madrid, we look forward to welcoming you in what is already your home, SLEEP'N

Hello Richard!Thank you so much for your comment. Your words are really important to us.We're very happy to see you have a good stay and found our location so convenient. It's great to have the main sightseeting places so close. As the Queen Sophia museum just next to us! We hope to see you again soon. A big hug ;)

Hola Bibiana, ¿cómo estás?Muchas gracias por hacernos llegar tu valoración. Vuestras palabras las apreciamos un montón :) Asimismo, gracias por destacar nuestro Coffee Corner. Es una maravilla poder acabar el día tomando un café o té en la terraza, ¿verdad? Nuestra ubicación es ideal. Estamos a un paso de los principales lugares de interés como el Reina Sofía, justo al lado. Si bien es cierto que nuestras habitaciones son pequeñas, las disponemos de tal manera para que no os falte de nada!Un gran abrazo de parte de todo el equipo!

Hello Edye! How are you? Thanks for you feedback it is very useful for us,How nice that you had such a pleasant stay. When you are on a trip it is so important to be able to rest well and start a new day with a good breakfast and views....also the location has been to your liking.Thanks for the part we play the truth that motivates us a lot to see that you are so comfortable with us.We hope to see you soon.

Hola Tony, gracias por tu valoración.Nos alegra saber qeu nuestra localización ha sido conveniente para ti y que has disfrutado de tu estancia con nosotros.No tardes en volver.

Hi Paul! How are you?You don't know how excited we are to see your review here! Thank you so so much for giving us such an amazing feedback and we are very happy to know that your stay with us was superb!Also, we want to thank you for higlighting the treatment and service our of special staff with you.. Our main goal is always to make you feel at home even when you have traveled a long way! :)Remember, the next you come to Madrid, it'll be a real pleasure to have you back since this is your second home now!Best regards,

Hello David! How are you??We are glad to know that you liked our location. As you said, we are inside the Madrid Art Triangle!! Also how nice, you found the staff great and you enjoyed our facilities. We are happy to hear that depite of the size of our rooms you could enjoy you stay with us.Thank you very much for your review!! We hope to see you again!!Best regards

Hola Melania!Muchas gracias por tu valoración.Estamos encantados de que hayas tenido una buena estancia. Esperamos verte pronto de nuevo. Un abrazo :)

¡Hola Carmen! Buenas tardes, Muchas gracias por tu comentario y las palabras tan bonitas hacia nuestro staff, nos importa mucho que estén bien atendida en tu estancia con nosotros y leemos que lo hemos logrado al 100%Gracias por ser tan encantadora con nosotros y esperamos verte muy muy pronto en esta tu casa SLEEP'N :)Un cordial saludo,

¡Hola Francisco! ¿Cómo va todo?¡Muchas gracias por tu reseña!En primer lugar, gracias por dedicar unos minutos a hacernos llegar sus comentarios.Sentimos un montón que tu estancia no haya sido esperabas. Como bien dices, nuestras habitaciones no son tan amplias pero son funcionales y tratamos en medida de que no les falte nada.Adicionalmente, sentimos no haber cumplido la preferencia de dos camas, sin embargo, al ser un hostal las preferencias son sujetas a disponibilidad y lamentablemente no teníamos más habitaciones con camas separadas.Esperamos es un futuro que puedan volver con nosotros y ponerse en contacto directamente que nos den una segunda oportunidad. Les enviamos un fuerte abrazo,

Hola Dania, ¿cómo estás?Muchas gracias por tu comentario.Sentimos mucho todos los inconvenientes que has tenido durante tu estancia.Es cierto que nuestras habitaciones son pequeñas, ya que somos un hostal, sin embargo, están equipadas hasta el punto de que no te falte de nada. Esperamos que vuelvas a alojarte con nosotros y que sepas que disponemos de habitaciones más amplias para que la próxima vez que decidas alojarte con nosotros podamos ayudarle a elegir una habitación que se adapte a sus necesidades.¡Te mandamos un fuerte abrazo!

¡Hola Ruben! Muchísimas gracias por tu valoración!!! Lo apreciamos un montón :)Vuelve pronto!Un abrazo,

Hi Sheila!! How you doing?Thank you so much for taking time and share your experience with us ;)It's true that our rooms are small, since we are a hostel, however, they are equipped to the point that you lack nothing. We hope to have you stay with us again and you should know that we have larger rooms so the next time you decide to stay with us we can help you choose a room that suits your needs.Our staff always try to make you feel at home and we are there to help you in any way we can. :)We really hope to see you again real soon !Best regards,

Hi Candace, how are you?Thank you so much for your review!As a team, it was a pleasure to have you at home! We needed to make sure that your stay was going to be perfect and we are so happy that was indeed. We really hope to see you real soon since you have now a new home in Madrid.Hugs and regards,

Hello Patricia!Thank you very much for your review!

Hello Claire! How are you?Thank you very much for your review!! We are happy to hear that you found the staff great and you liked our location.We are sorry for the inconvenience you had with the noise. We will pass the matter on to the appropriate department.We look forward to seeing you again.A hug!

Hello Collin! How are you doing?Thank you very much for sharing your experience with us! :) We are very happy to know that you found the staff friendly and you liked our location. As you said, we have a good transport network and we are inside the Art Triangle of Madrid.We hope to see you again very soon.A hug! :)

Hello Bonnie! How are you?Thank you very much for your review :)Thank you again for these kind words to the staff!! We strive to ensure that you have the best possible stay.We are very happy to know that you like our location.We hope to see you again very soon.A hug!!

Bonjour, Ivan! :) Merci beaucoup d'avoir partagé votre expérience chez SLEEP'N. Cela nous aide énormément à nous améliorer. Cela nous aide énormément à nous améliorer !Nous sommes également très heureux d'apprendre que le petit-déjeuner en valait la peine ! Après tout, le petit-déjeuner est le repas le plus important de la journée, n'est-ce pas ? Enfin, je tiens à vous remercier pour vos paroles aimables à l'égard de notre équipe. Nous sommes toujours prêts à vous aider et à faire en sorte que vous vous sentiez chez vous.Nous vous embrassons chaleureusement et espérons vous revoir ! :)

¡Hola Tenki!Muchas gracias por tu valoración :)Un saludo,

Hi Teresita! How are you?We are sorry to know that you found the room and bathroom small. As we are a hostel our facilities are smaller than usual, but we do have larger rooms so next time you wish to come, please contact us directly and we will find the best room to suit you. We would love to see you again :)Best regards,

Hi Danna, Thank you so much for your review!Best regards,

Hi Miriam! Thank you so much for your review! We are so happy to know that your stay with us was ideal in your visit to Madrid and how fun was to use the speaker, wasn't it? Come back soon, we miss you already,Best regards,

Hi Cecilia, how are you?Thank you so much for your review!We are happy that thanks to our location your stay with us was really great :)Best regards,

¡Hola Giovanni! ¿Cómo estás?Nos alegra saber que te gustó nuestra ubicación y que disfrutaste de nuestro desayuno casero, con tantas opciones es dificil elegir ¿verdad? ;)Muchas gracias por dejarnos tu valoración.Esperamos volver a verte muy pronto¡Un abrazo!

Hi Pamela!Thank you so much for your review! We really appreciate it and we are so happy that your stay was so memorable :)Hope to see you guys soon!Best regards,

¡Hola Agustin! ¿Cómo estás?Muchas gracias por tomarte un minuto y valorar tu paso por SLEEP'N!Estamos muy contentos que gracias a nuestro personal tu estancia con nosotros haya sido fenomenal y como bien dices te hayas sentido en casa totalmente :)Sentimos las molestias ocasionadas durante tu estancia, al ser un hostal, nuestras habitaciones son pequeñas y el cambio de toallas se cambian cada 3 días ya que contribuimos al ahorro de agua como una manera de preservar el medioambiente.Te enviamos un fuerte abrazo de parte de todos!

¡Buenas tardes Antonio! ¿Qúe tal?En primer lugar, queremos darte las gracias de parte de todo el equipo por tu opinión y las palabras hacia nosotros. Queremos ayudaros en todo lo que podamos para que tengáis un bonito recuerdo de SLEEP'N. En tu próxima visita a la capital, no dudes en visitaros. En SLEEP'N te espera tu familia madrileña :) Un abrazo!!

Hi Nadja, Thank you so much for your review!Best regards,

¡Hola Gerardo! ¿Como estás?Muchas gracias por dedicarnos un minuto y compartir tu experiencia en SLEEP'N :) También agradecemos tus maravillosas palabras para con nuestro personal, damos lo mejor siempre de nosotros para que nuestros SLEEPRS se sientan fenomenal en casa y les queden más ganas de volver :)Te enviamos un fuerte abrazo y esperamos verte muy muy pronto !

Hola Leonel, ¿cómo estás?Muchas gracias por compartir tu experiencia con nosotros. Estamos encantados de que hayas tenido una buena estancia :)Esperamos poder verte pronto de nuevo. En SLEEP'N tienes tu segunda casa!

Hi Adriano, Thank you very much for your positive feedback. It really encourages us to keep improving.Also, thank you very much for highlighting our staff's treatment and our location. The truth is that it is great to have the Atocha station nearby ;) We are sorry that you'd find our rooms a bit small since we are a hostel, however, just to let you know that we have bigger rooms for the next time, just catch up with our staff and they can help you to find the room that best suits you :)When you come back to Madrid, we will always be waiting for you with open arms at SLEEP'N!Best regards,

Hi Renato, how are you?Thank you so much for your review and highlighting our location, which you are defintely right... It's the best!We hope to see you next time!Best regards,

Hello Karla! How are you?Thank you very much for your review!! We are happy to know that you could enjoy our gift for checking online ;)Also, how nice you found the staff friendly and the room clean.We hope to see you very soon!!A hug!

¡Hola Francisco! ¿Cómo va todo?Nos pone muy muy felices saber que la atención del equipo fue excelente y que te gustó nuestra ubicación. Como tú dices estamos cerca de atractivos turísticos y de la estación de Atocha.También, qué bien que disfrutaste de nuestro desayuno y de nuestras bebidas de cortesía!!Nos alegra saber que a pesar del tamaño encontraste todo lo necesario para descansar en la habitación y que te gustaron nuestros playlist. Los puedes encontrar en Spotify con el nombre del hotel ;) Esperamos volver a verte muy pornto.¡Un fuerte abrazo!

Hi Madeline, how are you?We appreciate you taking a few minutes and leaving us your review.We have seen that you did not get to stay with us, your reservation is marked as No Show. If you have any questions, please do not hesitate to contact us.We hope that the next time you come to Madrid you can stay with us and value our facilities. Best regards.

¡Hola Elisa! ¿Cómo estás?Primero que nada, te queremos dar las gracias por tomarte un minuto y valorar tu paso por SLEEP'N, lo apreciamos tremendamente!Por nuestra parte, ya te echamos de menos y estamos más que contentos de saber que tu estadía en casa fue de las mejores y hayas quedado enamorada de SLEEP'N y con todo lo que tenemos siempre para ofrecerte!Esperamos que muy pronto puedas volver ya que nos haría mucha ilusión tenerte de vuelta :)De parte de todo el equipo te enviamos un fuerte abrazo!

Hello Wuyu, We are sorry to hear that the size of the rooms was not to your liking. Being a hostel, our rooms are small. We are sorry for any inconvenience this may have caused you, however, please know that we have more room types in case you give us the opportunity to welcome you again. Contact us and we will help you to get the best room that suits you. We hope to see you soon, Best regards,

Hi Aracelly, Thank you very much for your positive feedback. It really encourages us to keep improving!Also, thank you very much for highlighting our location. The truth is that it is great to have the Atocha station nearby ;) But what we like is that thanks to our team you had an amazing experience with us! We will help you as much as we can to make sure you have a nice memory of SLEEP'N. When you come back to Madrid, we will always be waiting for you with open arms at SLEEP'NBig hugs!!

Hello Sachiko, how are you? Thank you very much for sharing your opinion with us.We are sorry that your stay was not pleasant. We are very interested to know why. If you could send us an email to info@sleepnatocha giving us more information we would appreciate it.Best regards,

Hola Christian!Muchas gracias por hacernos llegar tu opinión. Vuestras palabras las apreciamos un montón ;) Estamos muy contentos de que todo fuera excelente. Nuestro principal objetivo es que disfrutéis al máximo vuestra estancia y os llevéis un bonito recuerdo.En tu próxima visita a la capital, te esperamos con los brazos abiertos!