Find hotels in Madridejos from 347.447 ₫

"This place has a rat infestation. My parents were in one of the beachfront cottage and they saw a rat in their cottage. Unfortunately this was no surprise to the management as they admitted to complaints made by other guests for that cottage. We checked recent reviews and confirmed that other people have complained about this. Due to this issue my wife and I barely slept the first night as we had our lights on to keep potential rats away. It is rather unfortunate as the property itself is well located and the grounds are very nice and the staff is very friendly. From my standpoint, this is totally unacceptable and this place should be shut down until this problem has been addressed and this is a serious public health issue. The hotel is clearly renting the rooms out and hoping that guests either don’t notice or don’t complain. They offered my parents a free dinner and transferred them to a different cottage thankfully one was available. However this cannot undo the distress."

"Breakfast was great"

"Clean room. Kind staff. Breakfast was very good but they did not communicate well on food limits. Specialty coffees are extra. Had an unexpected bill at checkout. I raise this for awareness not a complaint."

"Rented the family house with my friends. Best p"

"Everything was quite good. We enjoyed the pool and the breakfast very much. "

"we stayed this place for one night. the only problem is there's no shower and no hot water. you would have to use a cold water on a bucket and tabo. but everything else its good the staffs are friendly. rooms are clean."

") I stayed at Kandaya Resort and while the resort has a beautiful ocean view and the staff were genuinely friendly, the overall experience was disappointing due to a number of operational issues that should have been addressed before guests arrive. When I first checked into my room there were several problems including the door lock not working properly, the TV and cable not functioning, the Smart TV needing to be reconnected, a toilet with very weak pressure that clogged, and light switches that wouldn’t turn off until an electrician came and rewired the switch. These are the kinds of things that really should be checked before renting the room to guests. The biggest issue during my stay was the service and staff training. The resort appears to rely heavily on OJT (on-the-job training) staff, and while they were all very nice, many clearly had not been properly trained. Ordering food was frustrating because meals often arrived at completely different times, sometimes with one person getting their food and the other waiting 20 minutes for theirs, which takes away from the experience of dining together. The breakfast buffet also had issues with food temperature; the first morning the food was cold, the next morning it was warm after I mentioned it, and the following day it was cold again until a manager had to go into the kitchen to address it. Something as simple as keeping proper heat under the buffet trays would easily solve that. Around the pool area the service was simila"

"Nice stay but wish the staff will clean our rooms every day."

"Staff was so friendly "