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Nhận xét về Imperial Mae Hong Son Resort

3.5 out of 5
Imperial Mae Hong Son Resort
149 Moo 8, Pang Moo, Muang, Mae Hong Son, Mae Hong Son

Nhận xét

7,8

Tốt

Đánh giá 10 - Xuất sắc. 18/81 nhận xét" "
Đánh giá 8 - Tốt. 39/81 nhận xét" "
Đánh giá 6 - Được. 17/81 nhận xét" "
Đánh giá 4 - Kém. 6/81 nhận xét" "
Đánh giá 2 - Tồi. 1/81 nhận xét" "

8,4/10

Sạch sẽ

8,0/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

7,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

6,8/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Yuina

Lưu trú 3 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

PAUL

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good Hotel
Check in was fast and efficient, rooms were large and comfortable
Lưu trú 2 đêm vào Tháng 12, 2023
IMH trả lời vào 08/02/2024
Dear Khun Paul,We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele.In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty.Looking very much forward to being at your service again in the not too distant future.Kind regards,Waraporn MeekerdHotel Manager

8/10 - Tốt

VISANU

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023

8/10 - Tốt

Daren

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Big room
The hotel was nice it does really need an update though. The rooms are very large but also very dark. The staff was very pleasent. The breakfast was good.
Lưu trú 1 đêm vào Tháng 11, 2023

6/10 - Được

Cornelis FJ

Đi cùng gia đình
Great nature surroundings.
Lưu trú 1 đêm vào Tháng 10, 2023

8/10 - Tốt

Tina

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Liked the surroundings. Didn't like being on a busy road and not knowing how to get anywhere. Staff took a little to "warm" up
Lưu trú 4 đêm vào Tháng 1, 2023

2/10 - Tồi

Tanapol

Lưu trú 2 đêm vào Tháng 1, 2023

8/10 - Tốt

LESLIE

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2023

8/10 - Tốt

Ching Ling

Lưu trú 1 đêm vào Tháng 12, 2022

6/10 - Được

Rami

Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 4, 2022

8/10 - Tốt

Wafae

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice, clean, neat place. To be honest, the employees are not the most friendly which I am used in Thailand. With this, I also don’t want to say they are unfriendly, but they don’t have the smiley face which you are used in Thailand.
Lưu trú 1 đêm vào Tháng 12, 2021

8/10 - Tốt

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ห้องกว้าง วิวดี บริการดีมาก ทั้งๆที่แขกเยอะมาก.....
Lưu trú 1 đêm vào Tháng 12, 2020

8/10 - Tốt

Patricia

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
One night stop
Front desk person could be a little more help upon check in. Negative - Room furnishings & bathroom are a little dated, linen (bath towels) need to be updated as I think the colour was meant to be white not a shade of tan. Positive - room was very clean, Swimming pool was great, breakfast very filling, restaurant staff were helpful.
Lưu trú 1 đêm vào Tháng 9, 2020

6/10 - Được

G

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Largest Hotel in Town
I only stayed one night here. Spacious rooms with a comfortable bed, For a tourist hotel it was too business like for me as a retired solo traveller. The hotel was near empty so I asked if I could have a room facing the pool and forest but request was quickly shut down so I stayed in a room in front of the main road listening to the traffic all night. The hotel is situated on the outskirts of town so if you have no car a hotel near the lake and night market is preferable
Lưu trú 2 đêm vào Tháng 9, 2020

8/10 - Tốt

Adriana Graciela

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2020

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2020

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A nice clean and beautiful property in the outskirts of town. Exelent food and very friendly staff
Lưu trú 1 đêm vào Tháng 12, 2019

6/10 - Được

Miho

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
出張で2回目。部屋は清潔で居心地は良い。マッサージを部屋で受けれるのもとても良いサービス。 しかし、特にレセプションのスタッフの態度は感じ悪く、チェックイン時、チェックアウト時の要領もかなり悪かった。 向かいのの部屋のゲストがうるさかったのも残念。
Lưu trú 1 đêm vào Tháng 11, 2019

6/10 - Được

TUNGKUANG

Đi theo nhóm
Lưu trú 1 đêm vào Tháng 11, 2019

6/10 - Được

mingkwan

Lưu trú 1 đêm vào Tháng 11, 2019

8/10 - Tốt

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 10, 2019

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ห้องพักสะอาด พนักงานเอาใจใส่ดี อาหารเช้าโอเค พอใจที่ได้พัก
Lưu trú 1 đêm vào Tháng 6, 2019

8/10 - Tốt

Ulf

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 11, 2018

8/10 - Tốt

สุเทพ, กรุงเทพ

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
ที่อยากให้ปรับปรุงคือเรื่องห้องน้ำ ให้ดีกว่านี้คือเรื่องฝักบัวอาบน้ำ ให้มีที่ปรับระดับ มันยิงสูงจนน่าเกลียดมากๆๆ
Lưu trú 1 đêm vào Tháng 11, 2018

4/10 - Kém

Mati

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very unconfortable. A small bathroom, dirty towels. I do not know why it is consider as a resort. The sauna was closed and the pool is small and could not served for swimming. The hotel is about 2 miles from the city and they have shuttle only 6 time in 24 hours.
Lưu trú 3 đêm vào Tháng 1, 2018

10/10 - Xuất sắc

Areum

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
좋아요
주변에 편의 시설이 너무 없긴 한데 호텔은 좋았습니다
Lưu trú 2 đêm vào Tháng 1, 2018

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Peaceful surroundings shattered by a noisy wedding
We have stayed here twice before this time and liked it enough to return. But this visit was disappointing. Thecleaning staff either forgot to leave any water in the rooms or forgot to leave fresh towels. We had two rooms but unfortunately my room took the full force of loud music. We stayed 3 nights and have decided not to stay here again. The dining room is attractive but western food is so limited that we had ham and cheese sandwiches. Very disappointing this time.
Lưu trú 3 đêm vào Tháng 1, 2018
General Manager trả lời vào 19/01/2018
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. Kind regards, Waraporn Meekerd Assistant Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
ประทับใจในความสงบร่มรื่น แวดล้อมด้วยธรรมชาติ
มีรถรับส่งที่สนามบิน สภาพโรงแรมโดยรวมถึงแม้จะกลางเก่ากลางใหม่ แต่เมื่อเทียบกับราคาและบรรยากาศที่สงบร่มรื่นแล้วถือว่าคุ้มค่ามาก ทำเลอยู่ชานเมืองบริเวณที่รถไม่พลุกพล่านแต่อากาศดี สามารถเดินทางไปเที่ยวถนนคนเดินช่วงเย็นและเที่ยวตลาดเช้าได้ไม่ยาก บรรยากาศห้องพักมองออกไปเห็นต้นไม้ ภูเขา และห้วยลำธารน้ำ เหมาะแก่การพักผ่อน
Lưu trú 2 đêm vào Tháng 12, 2017
General Manager trả lời vào 17/01/2018
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. Kind regards, Waraporn Meekerd Assistant Manager

4/10 - Kém

Lars

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nicht gut
Kaum Englisch Kenntnisse beim Personal, Dusche nicht gut, Bett abgenutzt, Internet hat kaum funktioniert...Lund noch vieles mehr
Lưu trú 3 đêm vào Tháng 12, 2017
General Manager trả lời vào 17/01/2018
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. Kind regards, Waraporn Meekerd Assistant Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
清潔なホテル
設備は古いが清潔、ホテルの感じが良い。
Lưu trú 2 đêm vào Tháng 11, 2017
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. Kind regards, Waraporn Meekerd Assistant Manager

8/10 - Tốt

C. Mincey, Chiang Mai

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
I still like the "Imperial " brand
Very quite. Not many people meant a terrible breakfast. Big disappointment
Dear Valued Guest, We thank you very much for staying at The Imperial Mae Hong Son Resort. We are pleased that you have taken the time to send your feedback to us, as your comments are valuable to assist us in our continuous efforts for improving our service in the future. Please accept our sincerest apologies on the concerned matter, which we will share with our Food & Beverage team where steps will be taken for further improvements. We look forward to welcoming you back to The Imperial Mae Hong Son Resort again in the near future. Kind regards, Waraporn Meekerd Hotel Manager

6/10 - Được

Ralf

Không thích: Tiện nghi phòng
Ok für 1-2 Tage
Altes aber sauberes Hotel , vermutlich aus den 70 Jahren, Personal war freundlich. Mehr gibt es von unserere Seite nicht zu erwähnen
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager

10/10 - Xuất sắc

Markus

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
General Manager trả lời vào 27/01/2017
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Hotel Manager

10/10 - Xuất sắc

Benny

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
General Manager trả lời vào 27/01/2017
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Hotel Manager

6/10 - Được

Frank

The property is starting to show its age. Breakfast buffet could be improved by having staff close the lids on the steamer trays to keep food warm, otherwise there was plenty of and a great variety of food.
General Manager trả lời vào 09/01/2017
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ
Clean but quite old.
General Manager trả lời vào 05/01/2017
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager

8/10 - Tốt

Andy

Thích: Sạch sẽ, nhân viên & dịch vụ
Aging but a certain decadent charm.
First impressions give a grand impression. The hotel is a way out of town in a pretty setting just off the main road (but no hint of road noise). There is a free shuttle bus but with somewhat odd running times almost as if the hotel wanted you to eat there rather than in town ;) Thankfully 17:30 proved ideal after busy days exploring with the next available return from town being 19:40. The beds are typically Thai, rock hard but perhaps with a hint of give. Probably the least hard we encountered. Given the hotel was nigh on empty, what on earth possessed them to stick guests in consecutive rooms. Our next door neighbours proved quiet but even so , stupid policy on the hotels part. Carrier pigeon would be faster than the hotel's WiFi. Have a good 4g sim, or patience .. A lot of patience! The staff were, except for reception, excellent. The hotel is sadly far, far larger than the number of guests and during checkout, reception showed they were probably bored. As the saying goes, want something doing, give it to a busy man. Reception weren't busy! Overall, we liked it but it's flawed. If the price was perhaps 20% lower then it would be forgiven but for the price in that area, it's not quite good enough for a 5 star review. the acid test: next time we're in Mae Hong Son would we stay here again, yes.
General Manager trả lời vào 19/12/2016
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager

8/10 - Tốt

van Garderen, Chiang-Mai

Thích: Nhân viên & dịch vụ
Voor Mae Hon Son een goed hotel.
Een goed hotel voor deze regio, want er zijn niet veel nieuwe grote hotels.
Waraporn Meekerd Assistant Manager trả lời vào 04/12/2016
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to complete our guest questionnaire. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards,

8/10 - Tốt

Pierpaolo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel grandissimo ben tenuto e pulito . Nonostante la cittadina è piccolissima è a mio avviso il migliore della zona. Camere grandi e spaziose dotate di tutti i comfort doccia però lascia a desiderare.
General Manager trả lời vào 02/12/2016
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
General Manager trả lời vào 02/12/2016
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to complete our guest questionnaire. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager

10/10 - Xuất sắc

Clarence

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Another great Imperial property
Reservation made thru Hotels.com and check in was a breeze. The room was spotless and the bed was like a cloud, not too hard or too soft. I wish they would have had coffee available in the room. A nice buffet breakfast had a good selection of foods. Check out was easy as check in, no problems.
General Manager trả lời vào 02/12/2016
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to complete our guest questionnaire. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
General Manager trả lời vào 02/12/2016
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to complete our guest questionnaire. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, tiện nghi phòng
Imperial not quite mint
The Imperial is ok, staff very friendly, pool great and resturant food was pretty good. Hotel building could use a facelift.
General Manager trả lời vào 02/12/2016
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to complete our guest questionnaire. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Evcezionale.
Ottimo hotel sotto ogni aspetto. Bellissimo parco a ridosso della piscina, con alberi teak. Disponibilità del personale, con un unica pecca, essere un po' fuori dalla cittadina, ma nessun problema c'è uno shuttle con orari programmati, oppure accompagnamento con pochi bath. Il prezzo è ragionevole considerandone le qualità.
Waraporn Meekerd Assistant Manager trả lời vào 04/12/2016
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to complete our guest questionnaire. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager

6/10 - Được

Natkhanang

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
General Manager trả lời vào 06/12/2016
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager

6/10 - Được

BARRY, Dubai

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Imperial
A pleasant break. A porter is required.
General Manager trả lời vào 06/12/2016
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager

8/10 - Tốt

Saleha, UK

Thích: Sạch sẽ, tiện nghi phòng
Quiet location, beautiful and spacious
Beautiful setting with very spacious room and public areas. Rooms have a big balcony and having one facing the grounds and swimming pool would be animus. The grounds are pleasantly set among lovely trees. Because it's located just outside the city centre, it was fairly quiet and peaceful.
Waraporn Meekerd Assistant Manager trả lời vào 02/12/2016
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to complete our guest questionnaire. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager

4/10 - Kém

Stokesie, Dumfries UK

Thích: Tiện nghi phòng
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
never again
We stayed here 10 years ago and we do not think a penny has been spent on maintaining the property. Pity because the setting is lovely with a great swimming pool. The description of the hotel facilities is inaccurate. There are no tea making facilities, no hairdryer in room and no bathrobes provided. These are usually provided as standard in a hotel of this rating. Breakfast was acceptable, but not a good enough western choice. They seem to cater for their Asian guests. There is a complimentary minibus into the town. The advertised times are not really convenient however after inquiring we were told they will take you into the town any time for 50 baht per person. We suggested this should be advertised on the information board, but no one listened. In any case it should run once an hour up until 10pm. At the present time you can go early morning late afternoon. The town is only 3km along a main road so in the heat it is a long way to walk. Although we might add we have walked it in the past. Tuk tuk 100 bahts if you can find one. Better places to stay in the town, for half the price. We found a lovely little guesthouse near the lake. Little bungalows. Also think hotel could be a fire hazard. They allow smoking and it is almost entirely a wooden construction, hence there is a fire extinguisher in the room.
Waraporn Meekerd Assistant Manager trả lời vào 02/12/2016
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager

8/10 - Tốt

monty, Winnipeg Canada

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Short but sweet
Very comfortable stay. The staff was exceptional to us. Very positive.
General Manager trả lời vào 02/12/2016
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Schöne Hotelanlage am Rand der Stadt
Sehr angenehmes Hotel mit ausgezeichnetem Restaurant und freundlichem Personal. Schöne Anlage mit Zimmer mit Sicht ins Grüne. Leider etwas ausserhalb gelegen. Ein Shuttle ins Zentrum und zum Flughafen zu festen Zeiten wird als Ausgleich offeriert.
General Manager trả lời vào 06/12/2016
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager