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Nhận xét về Sibsan Resort & Spa Maeteang

4 out of 5
Sibsan Resort & Spa Maeteang
168 Moo 2 T. Kued Chang, Mae Taeng, Chiang Mai

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 43/73 nhận xét" "
Đánh giá 8 - Tốt. 21/73 nhận xét" "
Đánh giá 6 - Được. 7/73 nhận xét" "
Đánh giá 4 - Kém. 2/73 nhận xét" "
Đánh giá 2 - Tồi. 0/73 nhận xét" "

9,0/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

Nhận xét

10/10 - Xuất sắc

Carolina

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic place! Lovely staff; everyone very kind and helpful. Lots to do around and it’s easy to get a car at the hotel. Some of the amenities are not working though, like the jacuzzi or the treadmill
Lưu trú 4 đêm vào Tháng 2, 2024
Pla trả lời vào 03/03/2024
Dear Customer Carolina,Thank you for choosing to stay at our resort, we happy to read that you enjoy our atmosphere and staff services, in the meantime please accept our sincerely apologize for the issue has come across during your stay.We do hope to welcome you once in the future.Warmest regards,Management Team

10/10 - Xuất sắc

Rebecca, Blaine

Thích: Sạch sẽ
Lưu trú 3 đêm vào Tháng 12, 2023
Pla trả lời vào 05/01/2024
Dear Customer Rebecca,Thank you for sharing your positive review here. Our team is glad to know that we were able to offer you all a great holiday. At the same time, we are happy to have met your expectations in service and quality standards.We are look forward to be of service to you and please feel free to reach us if you would need assistance.Warmest regards,Management Team

6/10 - Được

Dianne, Surrey, UK

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
Staff were friendly and helpful. Jacuzzi didn't work ,& looked like it had been out of order for a very long time. The poolside bar was closed - again not used for a long time. Our first cottage was unacceptable as it smelt strongly of sewage, so we were moved after complaining. Prices for food & drink very high. No shelf in the shower - had fallen off ages ago so had to put shower gel/ shampoo etc on the floor. Place was almost empty for first 2 says! Expensive ecperience gor what you get. Wouldn't recommend it.
Lưu trú 3 đêm vào Tháng 2, 2020

10/10 - Xuất sắc

Khách đã xác thực

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 11, 2019

8/10 - Tốt

Alvin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good stay
Good stay
Lưu trú 1 đêm vào Tháng 3, 2019
Peung trả lời vào 04/04/2019
Thank you very much for taking time to share your recent stay experience with us . We are most delighted to know that you enjoyed your stay with us. The compliment from the regular guest it will definitely encourage and motivate our staff as we strive to continuously provide excellent service which were shared to our team members. We appreciate very much you choosing to stay with Sibsan Resort and look forward to welcoming you back again in near future.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We like everything there. Definitely, will be return when we have a chance.
Lưu trú 2 đêm vào Tháng 1, 2019
Peung trả lời vào 04/04/2019
Thank you very much for taking time to share your recent stay experience with us . We are most delighted to know that you enjoyed your stay with us. The compliment from the regular guest it will definitely encourage and motivate our staff as we strive to continuously provide excellent service which were shared to our team members. We appreciate very much you choosing to stay with Sibsan Resort and look forward to welcoming you back again in near future.

8/10 - Tốt

Bryan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2018

6/10 - Được

Khách đã xác thực

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Not a comfortable hotel
The hotel was very big but a bit old. Room is very very spacious but there was not water basin in toilet. Bath room was on the other side of the room. After taking batch, the whole room would be all wet the whole day. Very strange design. Not comfortable at all.
Lưu trú 1 đêm vào Tháng 11, 2018

8/10 - Tốt

미연

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Healing time
조용하게 쉬고싶을때 가면 좋아요^^
Lưu trú 1 đêm vào Tháng 8, 2018

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Jungle paradise
This place is amazing! It is about and hour outside of Chiang Mai so if your ok paying about $30 to get into the city this place is great. It is also within 5 minutes of the Elephant Nature Park which is the non-abusive elephant sanctuary. There is also an elephant park right next door, sadly, this is the type that exploits elephants. This spa was great as welll!
Lưu trú 3 đêm vào Tháng 4, 2018
Plengsuree Jongruk trả lời vào 12/05/2018
Thank you for stay with us. It was our pleasure We are glad that you enjoyed your stay with us at Sibsan hotel and resort and your feedback is very motivating and dear to us. Thank you. We hope you will have a pleasant trip back and look forward to seeing you again :)

10/10 - Xuất sắc

Martin

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2018

10/10 - Xuất sắc

nut, BKK , Thailand

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfect hotel for relaxing!
Nice view. Recommend for family or couple trip. In the morning you can see elephant in the Ping River. It’s so adorable and hotel provides free bicycle for traveling in hotel. So comfy and I definitely go back to stay at Sibsan again Just one thing, staff at hotel restaurant is not good as expectation he’s quite unfriendly and the menu price is quite expensive. You’d better have dinner outside hotel.
Lưu trú 1 đêm vào Tháng 1, 2018
Namwan trả lời vào 26/01/2018
Thank you for stay with us. It was our pleasure We are glad that you enjoyed your stay with us at Sibsan hotel and resort and your feedback is very motivating and dear to us. Thank you. We hope you will have a pleasant trip back and look forward to seeing you again :)

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
We gave this as a Christmas gift for my parents. They loved it and felt like royalty.
Lưu trú 1 đêm vào Tháng 12, 2017
Namwan trả lời vào 26/01/2018
Thank you for stay with us. It was our pleasure We hope you will have a pleasant trip back and look forward to seeing you again :)

8/10 - Tốt

Gary, Singapore

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Pleasant place for relaxation.
Nice ambience for relaxation. Staff were helpful and friendly. Value for money. A little too far from Chiang Mai for those who want to shop.
Lưu trú 5 đêm vào Tháng 12, 2017
B. trả lời vào 06/01/2018
We would like to thank you for stay with us, we look forward to warm welcome you again.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2017
Namwan trả lời vào 26/01/2018
Thank you for stay with us. It was our pleasure We hope you will have a pleasant trip back and look forward to seeing you again :)

8/10 - Tốt

Peter

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 12, 2017
Namwan trả lời vào 26/01/2018
Thank you for stay with us. It was our pleasure We hope you will have a pleasant trip back and look forward to seeing you again :)

10/10 - Xuất sắc

nan, sarasota florida

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Elegance at a reasonable price.
Helpful staff. Beautiful, exceptionally well cared for lanscaping. Just one problem— when room card is removed, all power shuts down- including air conditioning. So the choice is sleep with lights on with air conditioning or turn all off and awaken when it gets too hot. Nonetheless it was a wonderful spot that I would certainly recommend to others.
Lưu trú 1 đêm vào Tháng 11, 2017
Plengsuree Jongruk trả lời vào 15/11/2017
Thanks for staying with us. We appreciate your feedback!

6/10 - Được

Chanthou, Los Angeles, California

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Outer skirt of chiang mai resort
This resort is an hour an twenty minutes away from downtown Chiang Mai. If you like privacy and enjoy the non business of the city life. This is the resort for you. Their restaurant is over priced. The food is average quality and not four stars. You can have better food in downtown chiang mai or from steer vendors. Their free breakfast, however is pretty good. Lastly, I didn't get the villa/room I had upgraded.
Lưu trú 3 đêm vào Tháng 8, 2017
Bee trả lời vào 11/09/2017
Thank you for your comment

8/10 - Tốt

Brandon

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Beautiful luxury resort on the river with a rustic Lanna Thai feel that will leave you refreshed and rejuvenated.
Lưu trú 4 đêm vào Tháng 8, 2017
Thank you for your comment

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very nice to stay. Calm and peaceful. Convenient to access to activities such as elephant trecking, zip line.
Lưu trú 3 đêm vào Tháng 7, 2017

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Exclusive and serene
There's really nothing much to do in the Resort apart from chilling. The Resort was nice and quiet but sadly I think we've got multiple bites in the room. Not sure if it was mosquito bites or skin allergy but that made the stay slightly less pleasant.
Lưu trú 3 đêm vào Tháng 6, 2017
reservations trả lời vào 09/07/2017
Thank you for your comment and we will take it to improved our service.

10/10 - Xuất sắc

sakunphat

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
poolvilla เหมาะสำหรับครอบครัวมากๆอบอุ่นและสะดวกสบายใกล้ชิดธรรมชาติ
Lưu trú 1 đêm vào Tháng 6, 2017
ขอบคุณสำหรับความคิดเห็นของคุณ ทางโรงแรมฯหวังว่าจะได้ให้บริการในครั้งต่อๆไป

8/10 - Tốt

은정, 한국

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
코끼리를 보려면 여기!!
호텔 서비스가 아주 좋았어요. 음식도 맛있었고요. 수영장은 개인 풀과 공용 풀이 있었는데, 개인 풀은 키 140 이상이어야 즐길 수 있어요. 잘 관리되어 있고요. 공용 풀은 아주 깨끗하진 않았어요. 공기에서 코끼리 동물원 냄새가 났어요. 대신 카페에 앉아서 코끼리를 타고 강을 건너는 사람들을 매일 볼 수 있죠. 전체적으론 만족이에요. 다음에 또 가고싶어요.
Lưu trú 2 đêm vào Tháng 6, 2017
Thank you for your comment we waiting for your come back.

4/10 - Kém

Khách đã xác thực

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
4ベッドループ　プールビラ
とても素晴らしい施設なのに、設備の管理と清掃が行き届いていない。 具体的には、 ①バスの詮に不具合がある為に湯船に20㎝程度しかお湯が溜まらなかった。 ②プライベートプールの底に缶のプルタブが2つ沈んでいた。 ③部屋がカビ臭かった。（エアコンかもしれない） 従業員も笑顔はあったが、アルバイトのような感じでプロ意識が低いように感じた。 全体的に「お客様を満足させる！」という取組みが少ないと思える。
Thank you for your comment we will take it to improved our service.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
理想的なリゾート
理想的なリゾート。空港から一時間以上かかるので、交通費がタイにしては驚くほどかかります。その分静かで、まるで池のようなプールやゾウを眺められる川や、素晴らしい点がたくさんあります。街で買い物などを計画されているなら、宿泊先を分ける方がいいと思います。 私は街の郊外に二泊したあとここに移りました。環境が本当にすばらしく、夜にぞうの遠吠えを聞いたり、明け方鶏やセミの声をきくのは楽しかったです。ただ中のレストランのお味がう〜ん悪くないんですが普通。前のホテルが美味しくて、しかも料金が三分の一だったんで、そこが残念でした。ここではタイのリーズナブルさはないです。夕方にも掃除にきてくれるんですが（ベッドメイクもしてくれる）これは要らなかったです。

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Travelling as a Couple
Very friendly, helpful staff and great customer service. Loved the entire grounds and the fact that there were bicycles for guests to sign out and ride around the resort. A great place to relax and unwind. Also very convenient to visit the Maetaeng Elephant Park next door. Room and grounds were very well cleaned and maintained. There was always staff maintaining the grounds. Felt very safe in the location with security present. Loved being able to see the elephants pass by all day long with our river view villa. Also very much enjoyed the spa experience as the technician did a great job and was very professional. We arranged our transfer back to the airport with Sibsan and because we had to leave before breakfast they were kind enough to arrange a breakfast box to go. We were very impressed by this and appreciated the thought.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
เหมาะสำหรับการไปพักผ่อนชมธรรมชาติอย่างแท้จริง
มาพักกับครอบครัว ที่พักสวย บรรยากาศดี มีสระว่ายน้ำส่วนตัว หน้าห้องเห็นช้างจากปางช้างเดินผ่านตั้งแต่เช้าถึงเย็น เด็กๆชอบมาก ประทับใจทุกอย่าง พนักงานดูแลดี ยิ้มแย้มแจ่มใส สระน้ำส่วนกลางใหญ่ ข้อเสีย : ค่าใช้จ่ายอื่นๆหากโดนชาร์จเพิ่มแพงมาก ที่บ้านทำขวดสบู่ในห้องแตก 1 ขวด โดนชาร์จเพิ่ม 1500 บาท!!!!!

10/10 - Xuất sắc

Tanny

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Resort
I love this place!! A unique place, nice room good set up. Big pools and love the service. Food is super excellent here. Dinne was great, breakfast was awesome! The add on for the coffee shop was amazing.

10/10 - Xuất sắc

Kam Wah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

6/10 - Được

Jack , Bangkok

There are other options
Don't get me wrong, it's a nice place, super quiet, beautiful pools. But service is inconsistent and rooms are not equipped as shown. I booked a superior with a large bed and tub. When I got there, it was: Sorry your room doesn't have a tub and we just push the two twin beds together to make a big bed. (Well, I don't like falling in the crack every time I need to hug my lady.) "Oh, sorry, room with tub and one big bed is 500 baht more a night." Alright, let's do that. Hmm, then no iron or ironing board, 3 hangers, no DVD player and amusingly low water pressure... wait for it, wait for it... the hot water I mean. There's also a nice set of instructions as to using the tub. Something like this: "Water heater is shared by two villas, so fill the tub halfway with COLD water and then add hot to your comfort level." Okay, so what about the food? Certainly Chiang Mai food is not as hot as Issan or Phuket, but I think this food has been cooled down for the tourists. The breakfast is nice and the folks that work the breakfast are kind. But the dinners are sort of bland. On one occasion, my pad thai goong had only 2 shrimp. I didn't have to pay for it, but? Yes, you can go down to the river and see the elephants and that is great, but beware if you rent a room down that way, you're going to hear the PA announcements for the elephant show and the construction that is going on down there. They call it an elephant sanctuary, but it looks more like an elephant riding business, you decide.

10/10 - Xuất sắc

tookta

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
การพักผ่อนที่ดีเยี่ยม
ที่พักกว้าง สงบ ร่มรื่น มีร้านกาแฟน่านั่งวิวสวย มีสระว่ายน้ำวิวภูเขา ชอบมากค่ะ อยากอยู่หลายๆคืน

10/10 - Xuất sắc

Ichiro

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Efficient and friendly staff.
Very peaceful and beautiful setting.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A great resort with very nice view.. 5 stars!!!
Such a beautiful and nice resort to stay. We will visit there again.

8/10 - Tốt

Jarean

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
โรงแรมบรรยากาศดีมาก อาหารค่อนข้างแพง
เราเข้ เราเข้าพักแบบครอบครัว นี่ มีผู้สูงอายุสองท่านนั่งอยู่วิ วิน แชร์ด้วย โดยภาพรวมบรรยากาศโรงแรมโอเคกับการเดินทางไปที่ห้องอาหาร ยังไม่สะดวกนักพนั พนักงานพร้อมช่วยเหลือเต็มที่

10/10 - Xuất sắc

Lisa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice for privacy. Wonderful view
Great service. Great food. This hotel put us a walk away from family in the area. Loved staying here.

10/10 - Xuất sắc

Michael, Taiwan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
除了距離遠了點，這裡簡直是人間天堂。
除了距離遠了點，往返只能包車外，這裡簡直是人間天堂。這裡有河流、樹林、美麗錯落的房舍、淳樸村民、大象、青山、明月、星空、清涼為冷的天氣、綠意盎然的優美環境，親切靦腆的笑容。

10/10 - Xuất sắc

María Nella

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Un lugar muy Bello y relajado!
El personal muy amable, muy limpio y cómodo , espléndido sitio para relajarse, estoy muy contenta de haber elegido el Sibsan Resort & spa. Si vuelvo a Chiang Mai volvería al mismo Ressort! Me encantooooo!

10/10 - Xuất sắc

Liz , Golden

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
It's paradise!!!
We loved Chiang Mai... It's absolutely stunning. The hotel was nestled in the mountains and had the most gorgeous views. The staff is very nice and helpful. The food is great. We did the Thai Elephant tour while were there and it was an amazing experience. We would definitely return to this hotel.

8/10 - Tốt

km, BKK

Thích: Nhân viên & dịch vụ
レストランは二つ。メインのレストランはプールサイドにあり、食事はGood！部屋はコテージで、とても静かで快適。

10/10 - Xuất sắc

marlene

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

10/10 - Xuất sắc

XIN-HUA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
สงบ ร่มรื่น
ต้นไม้หลากหลาย แต่ก็เป็นอันตราย เพราะระหว่างที่เดินเล่นในโรงแรม เจองูตัวใหญ่เลี้อยผ่าน ต่างคนต่างหนีไปคนละทาง ทำให้ทั้งวันเดินไปทางไหนก็ระแวง

10/10 - Xuất sắc

ドーベルマン, Japan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
満足
タイ国内でしばしばホテルを利用しますが、この価格でこのクオリティは満足。 山の中でのリゾートとして設計者に拍手。 ディナー、ブレックファストおいしく頂きました。 また来ます。

8/10 - Tốt

Khách đã xác thực

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
โรงแรมสงบกลางธรรมชาติ
รร.สงบร่มรื่นกลางธรรมชาติ เหมาะสำหรับมาพักผ่อน ห้องพักใหญ่ แต่ความสอาดไม่ถึงกับดีนัก พนักงานทั่วไปให้ความช่วยเหลือดี แต่ตอนเช็คอินไม่ค่อยดีนัก อาหารธรรมดามากถ้าเทียบกับราคา เอาเด็กเกิน5ขวบไปต้องถูกชาร์จเพิ่ม

10/10 - Xuất sắc

Daniel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

6/10 - Được

ken, north carolina

Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi phòng
Quiet and away from the city
The grounds are nice being in the country. My stay was good until it was time to sleep. The bed was hard as a rock!

8/10 - Tốt

Stephen, Chiang Mai, Thailand

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very good - but a few significant shortcomings too
Stayed 4 nights. Major pros = nice location; good breakfast buffet spread; swimming pools; good wifi. Major cons = restaurant is very expensive & the Western food is NOT good; TV channels are NOT what’s in the hotel write-up (there are 20 channels, mostly Thai) & no DVD player. We've lived in Thailand for 10 years - we know hotels in the area, prices, etc. This hotel is one of the best for location, ambience. Thai food in the restaurant is OK (but nothing special when comparing with restaurants in Chiang Mai), but western food is terrible......we had salmon on our first night (450 baht) and it didn't taste fresh. The menu said it came with fries, but they served it with packet-mix mashed potatoes - and no explanation or apology for no fries. The salad (220 baht) was pathetic & uninspiring. The next night we ordered Hawaiian pizza - it was a store-bought frozen pizza heated up - terrible. After that, we only ordered Thai food. Would we come again or recommend it - definitely…..just readjust your expectations for dinner.....or go off-site. Breakfast spread was very good - including good quality muesli. Swimming pools are very good - including a small semi-private pool which our room shared with 3 others (we'd booked the cheapest rooms). One other small gripe - we arrived at midday; but even by 2pm (normal check-in time) our room wasn't ready. Finally one good point - wifi signal was strong - I streamed a live Formula 1 race in our room with no interruptions.

8/10 - Tốt

mei ki maggie, 香港

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
酒店佢離市中心大約一小時多的車程，但很近大象園和飛越叢林。如要晚膳，最近都要半小時的車程。酒店的服務態度很好，入住環境舒適，是一個休息的好地方。

4/10 - Kém

Alexandre, Paris

Thích: Sạch sẽ, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Restauration inacceptable
Nous avions pris une première nuit du 19 au 20 décembre et une autre était prévue, après balade dans la région, du 22 au 23 décembre. Au déjeuner, on nous sert un bœuf thaï surgelé et rassis pour moi, immangeable tellement la viande est dure, et une "tuna salad" qui s'avère être du thon en boîte (!) pour ma copine. Le soir, nous prenons un curry qui nous est servi en 5 minutes: il est couvert de piment (rien ne l'indique sur la carte, alors que c'est pourtant l'usage). On prend ma commande d'un verre de vin rouge, puis on m'annonce ensuite qu'il n'y a plus de vin, alors que nous voyons une bouteille sur une autre table! Conclusion: ils ne veulent pas ouvrir une bouteille pour un seul verre! Le soir même, nous sommes malades, ma copine et moi, exactement en même temps. Ma copine reste malade plusieurs jours avec tous les inconvénients d'un voyage itinérant. Le petit déjeuner ne vaut pas mieux: jus de fruits de synthèse, produits surgelés, indignes d'un hôtel soi-disant de ce niveau (170 euros la nuit, ce qui est une fortune dans ce pays)! Le seul hôtel de tout notre voyage où le personnel semble désabusé et peu motivé par son travail. Son isolement fait qu'on ne peut manger nulle part ailleurs. Nous décidons alors de renoncer à notre seconde nuit bien que je l'ai déjà payée en avance. J'ai l'intention de demander le remboursement de cette nuit qui m'a obligé, en plus, à payer une chambre supplémentaire dans un autre établissement.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Awesome hotel in the hills
Loved this area But they do not have decent house wine