Khách sạn gần Điền trang - Bảo tàng Magnolia Grange tại Richmond

"this is our 6th year staying here, coffee and cookies available at all times!!! The gym was perfect after 12 hours in the car. The ice machine was broken but the desk clerk filled the container whenever I requested. That is the epitome of great service. We will be back!"

"The room was gorgeous and spacious. The gym was clean and well equipped with modern equipment. The staff were super professional and helpful. I will definitely return to this hotel."

"Good location for our needs "

"Upset about all of it"

"Hallways were extremely dirty, trash lying on the carpet. Sheets on the bed were stained as well as pillow cases. TV would freeze every few seconds. Water pressure in shower was extremely poor. On our last day I also saw a roach on the mirror. Would not recommend staying here."

"No pool. Elevator made sounds and shaky at times. Patched up parts of the room from repairs. Breakfast ok, has been better at other holiday inn hotels."

"Room was terrible! The furniture has cigarette burns and the cabinets had missing hardware. Smoke detector was hanging from the ceiling, there was also an outlet hanging out of the wall. Hairdryer had melted. The refrigerator had leaked and ruined my leftovers. And the last straw was when I was going to shower and it had grime all over it. I was going to try and at least stay one night. But the thought of them not properly cleaning the room worried I would be sleeping with bed bugs"

"Good "

"Great location off 95"

"The manager couldn’t speak English very well and was not friendly. We asked for a nonsmoking room and he didn’t want to accommodate that even though that’s what we booked. There was no hair shampoo/conditioner, hair dryer, hangers, iron or ironing board and the towels were very small and stained and the sheets were damp. Very disappointed as the reviews weren’t bad on Expedia. "

"It was clean but out of date wegot a handicapped room that we did not ask for. There was a vent in bathroom that makes so much noise "

"ther was a problem with internet so I moved after unpacking in the first room only to find the internet was just as bad in the second. It would run slowly and then shut off completely"

"Parking was easy and available, even though it was a summer day in March."

"Harry is absolutely wonderful, he greets you at the front desk.He's very nice. "

"The breakfast was terrible. Noisy second floor soccer team. Tried to call desk to report and room phone was broken. Went to the desk and was told it would be taken care of. Loud noise continued for two nights after multiple complaints. We will not return. "

"Yes"

"Didn’t have breakfast, left very early morning. Parking was fine. Parked right outside the door to the room"

"My stay was disappointing. I had to wait until 4 PM to check in because my room wasn’t cleaned. The hotel seems to cater mostly to blue-collar workers, with many work trucks in the parking lot. One major issue is that rooms are only cleaned once a week, which was not disclosed when booking. This should be clearly stated so guests know ahead of time. The internet is very poor, especially if you need it for work, and the front desk said there was nothing they could do. Overall, the hotel did not...