4/10
Bad "customer service."
Upsold us to a room that had smallest balcony in entire building.
Put us at end of long hallway and walk knowing I had bad knee requiring surgery.
Told us beach chairs and umbrella available for rental--a lie. None on beach in front of hotel. Chairs and umbrellas nearby were all rented by other tourists.
Locked us out of room at 9:30 a.m. on day of departure and our rental car was waiting out front to move us out.
Totally low class experience.
Kenneth
Lưu trú 7 đêm vào Tháng 6, 2025