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Nhận xét về Swiss-Belhotel Seef Bahrain

4 out of 5
Swiss-Belhotel Seef Bahrain
Building 1012, Road 2813, Block 428, Seef, Manama

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 225/435 nhận xét" "
Đánh giá 8 - Tốt. 135/435 nhận xét" "
Đánh giá 6 - Được. 43/435 nhận xét" "
Đánh giá 4 - Kém. 17/435 nhận xét" "
Đánh giá 2 - Tồi. 15/435 nhận xét" "

9,0/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Nitin

Lưu trú 1 đêm vào Tháng 3, 2024

6/10 - Được

Rudolf

Đi cùng bạn đồng hành
Hotel ist laut. Autolärm vor dem Haus bis spät in die Nacht. Bar überteuert mit schlechtem service
Lưu trú 3 đêm vào Tháng 3, 2024
Guest Relations Team trả lời vào 07/03/2024
Dear Mr. Rudolf,Thank you for taking the time to share your feedback regarding your stay with us. We appreciate all forms of input as they help us identify areas where we can improve and also what aspects of our service are meeting or exceeding expectations.We understand how disruptive noise and traffic can be, especially late at night and we sincerely apologize for the inconvenience caused.Additionally, we regret to hear that the service at our bar did not meet your expectations and that you found it to be overpriced.Please rest assured that we take your feedback seriously, and we are committed to improving our services to provide a more enjoyable experience for all our guests. We appreciate your valuable input and hope to have the opportunity to welcome you back for a much-improved stay in the future. If there's anything else we can assist you with, please let us know.Stay safe,Guest Relations Team

6/10 - Được

Munnawar

Lưu trú 2 đêm vào Tháng 2, 2024
Guest Relations Team trả lời vào 26/02/2024
Dear Mr. Munnawar,Thank you for taking the time to leave your feedback for Swiss-Belhotel Seef.It is with regret to learn that your experience did not meet your expectations. Your satisfaction is important to us, and we would appreciate any additional details or concerns you may have so that we can address them promptly. Please feel free to reach out to us directly so that we can discuss your experience further and work towards resolving any issues. We hope to have the opportunity to better serve you in the future.Stay safe,Guest Relations Team

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fabulous Hotel
It was our first time in Bahrain hotel was fabulous, room was fabulous, rooftop Pool was amazing, the gym was great, breakfast also, well located great staff we loved it and have wonderful memories
Lưu trú 5 đêm vào Tháng 2, 2024
Guest Relations Team trả lời vào 25/02/2024
Dear Valued Guest,Thank you for letting us know your satisfaction following your experience with us at Swiss-Belhoitel Seef!We are thrilled to hear that your first visit to Bahrain was made unforgettable by your stay at our hotel. From our fabulous rooms to the amazing rooftop pool and well-equipped gym, it sounds like you enjoyed all the amenities we have to offer.Our central location is indeed convenient for exploring the area, and we are delighted that you found it to be well-situated. Our staff works tirelessly to ensure every guest has a memorable and enjoyable stay, and we're delighted that their efforts made a positive impression on you.It is fantastic to know that you have wonderful memories of your time with us. We hope to have the pleasure of welcoming you back for another fabulous stay in the future! If there's anything more, we can do to make your next visit even better, please don't hesitate to let us know. Stay safe,

10/10 - Xuất sắc

Helena

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel and even better staff who were extremely helpful. This goes for everyone from check-in and reception to gym staff. Restaurant manager was excellent. Food and drink choice was also brilliant. Rooms were extremely spacious and clean. Gym was well equipped. Would stay here again!
Lưu trú 4 đêm vào Tháng 2, 2024
Guest Relations Team trả lời vào 25/02/2024
Dear Ms. Helena,Thank you for letting us know your satisfaction following your experience with us at Swiss-Belhoitel Seef!Our team takes great pride in providing exceptional service, from check-in to check-out, and it's fantastic to know that they made your stay memorable. We are glad you enjoyed our spacious and clean rooms, well-equipped gym, and the excellent food and drink choices at our restaurant. We look forward to welcoming you back for another enjoyable stay in the future!Stay safe,Guest Relations Team

8/10 - Tốt

Adel

Đi theo nhóm
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Relations Team trả lời vào 13/02/2024
Dear Mr. Adel,Thank you for taking the time to leave your feedback for Swiss-Belhotel Seef.It is with regret to learn that we did not meet your expectations. Your satisfaction is important to us, and we would appreciate any additional details or concerns you may have so that we can address them promptly. Please feel free to reach out to us directly so that we can discuss your experience further and work towards resolving any issues. We hope to have the opportunity to better serve you in the future.Stay safe,Guest Relations Team

8/10 - Tốt

hamad

Lưu trú 3 đêm vào Tháng 2, 2024
Guest Relations Team trả lời vào 24/03/2024
Dear Mr. Hamad,Thank you for taking the time to rate your recent experience with us at Swiss-Belhotel Seef.We appreciate your review! If there is anything specific that you particularly enjoyed during your stay, or if you have any suggestions for how we can further enhance your experience in the future, please do not hesitate to let us know. We look forward to welcoming you back for another visit and we sincerely apologize for any inconvenience caused.Have a Blessed Ramadan!Stay safe,Guest Relations Team

10/10 - Xuất sắc

hamad, doha

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All good as always
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Relation Team trả lời vào 06/02/2024
Dear Mr. Hamad,Thank you for taking the time and effort to post a review for Swiss-Belhotel Seef.We are delighted to note that you were satisfied as always with your overall experience of staying with us.Please let us know if there's anything we can change or improve to better serve you on your next stay.Thank you for your recommendation and we look forward to welcoming you again soon.Please stay safe,

8/10 - Tốt

Tom

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 27/02/2024
Dear Mr. Tom,Thank you for taking the time to rate your experience with us at Swiss-Belhotel Seef.We appreciate your positive feedback and are delighted to see that you had a great experience. If there is anything specific that you particularly enjoyed during your stay, or if you have any suggestions for how we can further enhance your experience in the future, please do not hesitate to let us know. We sincerely apologize for any inconvenience caused and we look forward to welcoming you back for another wonderful visit!Stay safe,Guest Relations Team

10/10 - Xuất sắc

Ali

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 27/02/2024
Dear Mr. Ali,Thank you for taking the time to rate your experience with us at Swiss-Belhotel Seef.We appreciate your positive feedback and are delighted to see that you had a great experience. If there is anything specific that you particularly enjoyed during your stay, or if you have any suggestions for how we can further enhance your experience in the future, please do not hesitate to let us know. We look forward to welcoming you back for another wonderful visit!Stay safe,Guest Relations Team

8/10 - Tốt

Pamela, Springfield

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Comfortable
Lưu trú 1 đêm vào Tháng 12, 2023
Guest Relations Team trả lời vào 10/01/2024
Dear Ms. Pamela,Thank you for taking the time to share your feedback with us. We are pleased to hear that your stay was comfortable. Providing a cozy and relaxing environment for our guests is one of our top priorities, and we're glad to know that we succeeded during your visit.If there are any specific aspects of your stay that stood out or if you have any suggestions for improvement, we would love to hear more details. Your input is invaluable as we continually strive to enhance our guests' experiences.We appreciate your choice in staying with us and look forward to the opportunity to host you again in the future. If your travels bring you back to the area, we would be delighted to welcome you back for another comfortable stay.Thank you for your kind words and for being our guest.Best regards,Guest Relations Team

8/10 - Tốt

Tariq

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Reasonable price with 5 stars stay
Hotel location is excellent and quiet place and friendly staff
Big size room with normal price
Lưu trú 5 đêm vào Tháng 12, 2023
Guest Relations Team trả lời vào 10/01/2024
Dear Mr. Tariq,Thank you for taking the time to share your positive experience with us. We are thrilled to learn that you found our hotel to be a 5-star stay at a reasonable price.It's fantastic that our location met your expectations, providing both excellence and tranquility. We understand the importance of a peaceful environment, and we're delighted that it contributed to your overall satisfaction.Your compliments about our friendly staff mean a lot to us. We strive to create a welcoming atmosphere, and it's rewarding to know that our team's efforts have made a positive impact on your stay.We appreciate your support and hope to have the pleasure of hosting you again in the future. If your travels bring you back to the area, we would be honored to welcome you for another enjoyable stay.Thank you for choosing our hotel.Best regards,Guest Relations Team

10/10 - Xuất sắc

Mirela

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice Hotel Close to the Seef Mall
Very nice hotel and extremely friendly, helpful staff. Thank you Tia for upgrading my room. The suite I stayed in was spacious, clean, and had great views. Breakfast was also delicious.
Lưu trú 2 đêm vào Tháng 12, 2023
Guest Relations Team trả lời vào 10/01/2024
Dear Ms. Mirela,Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and found our staff, especially Tia, to be friendly and helpful. It's always our pleasure to go the extra mile to ensure our guests have a memorable experience.We're delighted that you appreciated the room upgrade and that the suite met your expectations with its spaciousness, cleanliness, and great views. It's fantastic to know that you enjoyed our delicious breakfast as well.Your kind words serve as a great motivation for our team, and we truly appreciate your positive feedback. We hope to have the pleasure of hosting you again in the future and providing you with another exceptional stay.Thank you for choosing our hotel, and we look forward to welcoming you back soon!Best regards,Guest Relations Team

6/10 - Được

osama

Đi theo nhóm, Khách đi công tác
Thích: Tiện nghi, dịch vụ
Mattress is very soft, I don’t like soft mattress, not comfortable to sleep
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 03/01/2024
Dear Mr. Osama,Thank you for taking the time to share your feedback with us. We appreciate your input and are sorry to hear that the mattress did not meet your expectations during your stay.We understand that preferences for mattress firmness can vary widely among our guests, and we apologize for any discomfort you experienced. Our team strives to provide a comfortable and enjoyable stay for all our guests, and we regret that we fell short in this aspect during your visit.Your comments are valuable to us, and we will certainly take them into consideration as we continuously work to enhance the overall guest experience.We appreciate your choosing our hotel for your stay, and we hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable and comfortable experience.Thank you once again for your feedback.Best regards,Guest Relations Team

10/10 - Xuất sắc

HANI

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Guest Relation Manager trả lời vào 27/12/2023
Dear Hani,Season's Greetings!Thank you for taking the time and effort to post a review for Swiss-Belhotel Seef.We are delighted to note that you were satisfied with your overall experience of staying with us.Please let us know if there's anything we can change or improve to better serve you on your next stay.Your review is important to us and we look forward to welcoming you again soon.Wishing you and your family a Prosperous New Year!Guest Relatiosn Team

10/10 - Xuất sắc

fayez

Lưu trú 1 đêm vào Tháng 12, 2023
Guest Relations Team trả lời vào 12/12/2023
Dear Fayez,Season's Greetings! Thank you for taking the time and effort to post a review for Swiss-Belhotel Seef.We are delighted to note that you were satisfied with your overall experience of staying with us.Please let us know if there's anything we can change or improve to better serve you on your next stay.Your review is important to us and we look forward to welcoming you again soon.Please stay safe,Guest Relations Team

6/10 - Được

Yoshimune

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi phòng
Quick review
It was rather noisy at night due to the national holiday celebration, which we learned at the time of check-out. We got a short phone ringing at the very early morning every day which caused us to awake. We did not have a good sleep during the stay. The location is good and we enjoyed the stay in Manama and Seef city.
Lưu trú 3 đêm vào Tháng 11, 2023
Guest Relations Team trả lời vào 12/12/2023
Dear Yoshimune,Season's Greetings! Thank you for taking the time and effort to post a review for Swiss-Belhotel Seef.While we appreciate receiving your feedback that you enjoyed your stay and found the location to your liking, however, it seems that we did not meet your satisfaction due to some aspects of your stay. Indeed, the hotel is conveniently located in the heart of the Seef district, close to the main City Malls, and surrounded by Cafes is appreciated by our guests, however, due to the cafes and food trucks surrounding it without a proper drive-through facility it is causing a lot of inconvenience to the hotel guests and we are truly not happy about it. Customer service remains to be our top priority, we sincerely apologize for the inconvenience caused. I hope none of the misgivings you encountered will hinder you completely from coming back and that you will consider staying with us again we look forward to your next visit as an opportunity for us to regain your confidence and redeem ourselves.Stay safe,Guest Relations Team

10/10 - Xuất sắc

mohammad

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Tia
It was great stay and the most person makes my day was at the reception lady called TIA. Amazing smile with great welcome . Thx
Lưu trú 2 đêm vào Tháng 11, 2023
Guest Relations Team trả lời vào 12/12/2023
Dear Mr. Mohammad,Season’s Greetings! Thank you for taking the time and effort to post a review for Swiss-Belhotel Seef.We strive to provide all of our guests with a memorable and pleasant experience whilst with us and therefore we are delighted that you were able to experience this on your visit.We appreciate your compliments on our reception team, especially Tia. While you highlighted our employees are our greatest assets, your comments are a great source of motivation to continue the efforts.It was a pleasure to have you as our guest and we look forward to welcoming you again if there is anything that you feel we overlooked then please let us know.Stay Safe,Guest Relations Team

10/10 - Xuất sắc

Brent

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Highly recommend this hotel staff are so friendly and helpful.
Lưu trú 2 đêm vào Tháng 11, 2023
Guest Relations Team trả lời vào 04/12/2023
Dear Mr. Brent,Season's Greetings! Thank you for taking the time and effort to post a review for Swiss-Belhotel Seef.We are delighted to note that you were satisfied with your overall experience of staying with us and found our staff friendly and helpful.Please let us know if there's anything we can change or improve to better serve you on your next stay.Thank you for your recommendation and we look forward to welcoming you again soon.Please stay safe,Guest Relations Team

2/10 - Tồi

mohammad, lawrenceville

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Not clean at all I checked out and got other hotels waste my money.
Lưu trú 1 đêm vào Tháng 11, 2023
Guest Relation Team trả lời vào 28/11/2023
Dear Mr. Mohammad,Thank you for taking the time to post a review of your recent stay with us at Swiss-Belhotel Seef Bahrain.We really appreciate your efforts in providing feedback towards our level of service and facilities as this enables us to know the areas where we can still improve so I am very disappointed as well to learn that your stay has not been as satisfying and enjoyable as we would like it to be. We sincerely apologize for the inconvenience caused and we regret that we were not able to meet your full expectation on this particular occasion.Rest assured that we have taken your feedback constructively on board for review and action and that includes staff refresh training to avoid re-occurrence.We placed great value on your feedback and I hope none of the misgivings you experienced will stop you completely from coming back and will reconsider the option to stay with us again in the future to show you the ability to provide first-class service.Stay safe,Guest Relations Team

10/10 - Xuất sắc

Mohammed

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 11, 2023
Guest Relation Team trả lời vào 28/11/2023
Dear Mr. Mohammed,Thank you for taking the time to share your hotel experience.Commitment to service and guest satisfaction is our primary concern and the team is committed to making each guest's stay memorable we are delighted to know that you enjoyed your stay with us and that we were able to meet your full satisfaction as this is what we strive to achieve at all times.Please let us know if there is anything we can change or improve to better serve you on your next stay.Your review is important to us and we look forward to welcoming you again soon.Stay Safe,Guest Relation Team

10/10 - Xuất sắc

Macdonald

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good location, breakfast and clean facilities. Staff were friendly and very helpful (Rania, Emam, Ebrahim, Ali, Diski and the breakfast staff). Would definitely stay here again and recommend it.
Lưu trú 2 đêm vào Tháng 11, 2023
Guest Relation Team trả lời vào 28/11/2023
Dear Mr. Macdonald,Thank you for sharing your feedback following your experience at the hotel.Your comments are valuable to us and we are glad that we were able to meet your full satisfaction on this particular occasion.We encourage our employees to go the extra mile and provide the best possible service. I am glad that our team members were able to deliver the kind of service you are looking for as we are always making sure we provide the best value at all times of the year. Rest assured that your compliments will be conveyed to the team.Once again, thank you for sharing your review and it would be our privilege to welcome you back to the hotel. Stay safe,Guest Relations Team

10/10 - Xuất sắc

Jamal

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 11, 2023
Guest Relation Team trả lời vào 27/11/2023
Dear Mr. Jamal,Thank you for posting your impression of your stay at Swiss-Belhotel Seef.We do our best to make sure all our guests leave the hotel happy with their stay and we are delighted to note that we were able to meet your satisfaction as this is what we strive to achieve at all times.It was a pleasure to have you as our guest and we look forward to welcoming you again and if there is anything that you feel we overlooked then please let us know.Stay safe,Guest Relations Team

10/10 - Xuất sắc

Pavel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 11, 2023
Guest Relation Team trả lời vào 15/11/2023
Dear Pavel,Thank you for taking the time and effort to post a review for Swiss-Belhotel Seef.We are delighted to learn that you have opted to stay with us on this particular occasion and eventually enjoyed your experience.Please let us know if there's anything we can change or improve to better serve you on your next stay.Your review is important to us and we look forward to welcoming you again soon.Stay Safe,Guest Relations Team

10/10 - Xuất sắc

Ahmed

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No more
Lưu trú 1 đêm vào Tháng 10, 2023
Guest Relation Manager trả lời vào 01/11/2023
Dear Mr. Ahmed,Thank you for taking the time and effort to post a review for Swiss-Belhotel Seef.We strive to provide all of our guests with a memorable and pleasant experience whilst with us and therefore we are delighted that you were able to experience this on your visit.It was a pleasure to have you as our guest and we look forward to welcoming you again if there is anything that you feel we overlooked then please let us know.Stay Safe,Guest Relations Team

10/10 - Xuất sắc

Ahmed

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The hotel room is huge, clean and very nice location. Staff were extraordinary too. Will choose it again for sure.
Lưu trú 4 đêm vào Tháng 9, 2023
Guest Relation Team trả lời vào 17/09/2023
Dear Mr. Ahmed,Many thanks for your time in posting a review of your recent stay.We are delighted to learn that you have opted to stay with us on this particular occasion and eventually enjoyed your experience.We are grateful that you have highlighted the positive aspects of your stay and shared them here as helpful tips for prospective travelers. Your feedback is very valuable to us and we are looking forward to welcoming you again in the near future. Stay safe,Guest Relations Team

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 9, 2023
Guest Relation Team trả lời vào 17/09/2023
Dear Valued Guest,Thank you for posting a review of your stay at the hotel. We are delighted to note that you were satisfied with your overall experience of staying with us.Please let us know if there's anything we can change or improve to better serve you on your next stay.Your review is important to us and we look forward to welcoming you again soon.Stay safe,Guest Relations Team

2/10 - Tồi

Maher

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Noisy rooms
Very bad sound proof rooms, can hear people speak in next rooms, let alone other things and noises ( TV etc.. ), very uncomfortable
Lưu trú 3 đêm vào Tháng 8, 2023
Guest Relation Manager trả lời vào 31/08/2023
Dear Mr. Maher,Thank you for taking the time to post a review of your recent stay with us.We really appreciate your efforts in providing feedback as this enables us to know the areas where we can still improve. As it is always our constant aim to provide the highest level of customer service, care, and attention to all our valued guests, we regret that what transpired during your stay did not meet your full satisfaction. At Swiss-Belhotel Seef, this is not what we would like any one of our valued guests to remember about their stay and we offer no excuses but an apology knowing that you were inconvenienced during the stay. We want to reassure you that we have taken your comments very constructively on board for feasible action. Your review is important to us and I hope none of the misgivings you encountered will hinder you completely from coming back and that you will consider staying with us again in the not-so-distant future as we look forward to your next visit as an opportunity for us to regain your confidence and redeem ourselves.Stay Safe,Guest Relation Manager

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
This hotel needs supervision and a bit cleaning.
We were warmly greeted and welcomed by a professional person named Tia at the front desk. Unlike Mr. Gomaa at the front desk who was dry in the way he answers. He wasn’t even paying that much attention to what I say. At the breakfast buffet, the attendant explained that I can’t request more than one egg from the cook. But I can have as much from the buffet. After complaining to Managment they made me my second sunny side up but it had a hair in it. The pool guy was a bit kind of clingy and overreacting. I had my son to check the sauna while we were at the changing rooms. The lifeguard came and explained that it’s prohibited to have children at the sauna. We were standing for a minute only. If it wasn’t for Tia and Rajeef I wouldn’t recommend the stay. Other staff were super dry. The room was very small. Viewing windows super dirty. You can’t enjoy looking outside. The washroom had a brown dirt stain on the towels shelf.
Lưu trú 1 đêm vào Tháng 8, 2023
Guest Relation Manager trả lời vào 29/08/2023
Dear Valued Guest,Thank you for taking the time to post a review of your recent stay with us at Swiss-Belhotel Seef Bahrain.We really appreciate your efforts in providing feedback on our level of service as this enables us to know the areas where we can still improve. While we appreciate receiving your feedback and as it is always our constant aim to provide the highest level of customer service, care, and attention to all our valued guests, we regret that what transpired during your stay did not meet your expectations. At Swiss-Belhotel Seef, this is not what we would like any one of our valued guests to remember about their stay and we offer no excuses but an apology knowing that you were inconvenienced during the stay. We want to reassure you that we have taken your comments very constructively on board and the issues are now being addressed to each respective department for necessary action.Your review is important to us and hope you will reconsider the option to stay with us again in the future to show you the ability to provide first-class service.Stay Safe,Guest Relation Manager

10/10 - Xuất sắc

Ahmad

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great and pleasant stay
Lưu trú 1 đêm vào Tháng 7, 2023
Guest Relation Manager trả lời vào 24/07/2023
Dear Mr. Ahmad,Thank you for letting us know your satisfaction with your recent stay at Swiss-Belhotel Seef.Commitment to service and guest satisfaction is our main concern and the team is dedicated to making each and every guest’s stay memorable. We are delighted to know that you enjoyed your stay with us and that we were able to meet your expectations as this is what we strive to achieve at all times. Thank you for your kind words of appreciation. This is really an encouragement for the team as we encourage our employees to go the extra mile and emphasize the attentive and personalized aspect of service. It is a pleasure to have you as our guest and we look forward to welcoming you again soon.Stay Safe!

10/10 - Xuất sắc

Paul

Lưu trú 2 đêm vào Tháng 7, 2023
Guest Relation Manager trả lời vào 11/07/2023
Dear Mr. Paul,Thank you for letting us know your satisfaction with your recent stay at Swiss-Belhotel Seef Bahrain. Commitment to service and guest satisfaction is our primary concern and the team is committed to making each guest's stay memorable we are glad that we were able to provide you with a much better experience as this is what we strive to achieve at all times. It was a pleasure to have you as our guest and we look forward to welcoming you again if there is anything that you feel we overlooked then please let us know.Please stay safe,Guest Relations Manager

10/10 - Xuất sắc

Abdulla

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 6, 2023
Guest Relation Manager trả lời vào 15/06/2023
Dear Mr. Abdulla,Thank you for letting us know your satisfaction with your recent stay at Swiss-Belhotel Seef Bahrain.At Swiss-Belhotel, we pride ourselves to provide warm hospitality. We are delighted to know that we were able to meet your expectation as this is what we strive to achieve at all times.Customer service remains to be our top priority we appreciate learning what you like and how we can improve for your next stay with us.It was a pleasure having you as our guest and we look forward to another opportunity to welcome you again to the hotel.Stay safe,Guest Relations Manager

6/10 - Được

David

Lưu trú 2 đêm vào Tháng 3, 2023
Guest Relation Manager trả lời vào 04/05/2023
Dear Mr. David,Thank you for taking the time to share your review of Swiss-Belhotel Seef.While we appreciate receiving your review, however, it seems that we did not meet your full satisfaction on this particular occasion. I apologize for any inconvenience caused and if you experienced customer service that was not up to the reputation we’ve earned here at Swiss-Belhotel Seef.Nonetheless, we would appreciate knowing what you like and how we can improve for your next stay.Your review is important to us and we look forward to welcoming you back in the near future.Stay Safe,Guest Relations Manager

10/10 - Xuất sắc

Janick

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
early check in made possible - generally helpful staff
Lưu trú 3 đêm vào Tháng 3, 2023
Guest Relation Manager trả lời vào 27/03/2023
Dear Janick,Thank you for taking the time to post a review of your recent stay at Swiss-Belhotel Seef, Bahrain.We do our best to make sure all our guests leave the hotel happy with their stay and we are very delighted to note that we were able to meet your full satisfaction while in-house as this is what we strive to achieve at all times. Thank you for your kind words of appreciation. This is really an encouragement for the team as we encourage our employees to go the extra mile and emphasize the attentive and personalized aspect of service. We will continue our effort to offer the best value to our guests. We look forward to welcoming you again soon. Stay Safe!Guest Relation Manager

10/10 - Xuất sắc

Abdulaziz

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was amazing and the staff were very friendly and helpful
Guest Relation Manager trả lời vào 10/01/2023
Dear Mr. Abdulaziz,Thank you for your time in posting a review of your recent stay at Swiss-Belhotel Seef, Bahrain.We do our best to make sure all our guests leave the hotel happy with their stay and we are very delighted to note that we were able to meet your full satisfaction while in-house as this is what we strive to achieve at all times. We will continue our effort to offer the best value to our guests. Please let us know if there is anything we can change or improve to better serve you on your next stay.Your review is important to us and we look forward to welcoming you again soon.Stay Safe!Sincerely,Guest Relation Manager

10/10 - Xuất sắc

Jonathan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great hotel
Lưu trú 2 đêm vào Tháng 12, 2022
Guest Relation Manager trả lời vào 10/01/2023
Dear Mr. Jonathan,Thank you very much for posting a review pertaining to your stay at Swiss-Belhotel Seef.We strive to provide all of our guests with a memorable and pleasant experience whilst with us and therefore we are delighted that you were able to experience this on your visit.It was a pleasure to have you as our guest and we look forward to welcoming you again and if there is anything which you feel like we overlooked then please let us know.Stay Safe!Sincerely,Guest Relation Manager

6/10 - Được

EMILIO

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Se ve 7n edificio muy alto y moderno por afuera
Guest Relation Manager trả lời vào 26/12/2022
Dear Mr. Emilio,Season's Greetings!Thank you for taking the time in posting your review following your stay at the hotel.While we appreciate your review, however it seems that we did not meet your full satisfaction on this particular occasion. Customer service remains to be our top priority, we apologize for any inconvenience caused and if you experienced customer service that was not up to the reputation we’ve earned here at Swiss-Belhotel Seef.We truly appreciate your understanding and let us know what went wrong for us to do the necessary action to avoid re-occurrence in the future. I hope none of the misgivings you encountered will hinder you completely from coming back and that you will consider staying with us again in the not so distant future as we look forward to your next visit as an opportunity for us to regain your confidence and redeem ourselves. Wishing you and your family a Prosperous New Year.Stay Safe! Sincerely, Guest Relation Manager

8/10 - Tốt

Bhanu

Lưu trú 1 đêm vào Tháng 12, 2022
Guest Relation Manager trả lời vào 26/12/2022
Dear Mr. Bhanu,Season's Greetings!Thank you for taking the time in sharing your experience at the hotel.We do our best to make sure all our guest leave the hotel happy with their experience and we are delighted to note that we were able to meet your expectation as this is what we strive to achieve at all times.Rest assured that we will continue to be committed in giving our guests the best possible service. We Love to hear your feedback if there is anything which you feel like we overlooked to improve our services.We wish you and your family a Prosperous New Year and we look forward for another opportunity to welcome you again in the hotel.Stay Safe!Sincerely,Guest Relation Manager

10/10 - Xuất sắc

Roberto

Lưu trú 1 đêm vào Tháng 12, 2022
Guest Relation Manager trả lời vào 26/12/2022
Dear Mr. Roberto,Season's Greetings!Thank you for taking the time to share your hotel review.Commitment to service and guest satisfaction is our primary concern and the team is committed to making each guest's stay memorable and we are delighted to know that you enjoyed your stay with us and that we were able to meet your full satisfaction as this is what we strive to achieve at all times.Please let us know if there's anything we can change or improve to better serve you on your next stay.We wish you and your family a Prosperous New Year and we look forward for another opportunity to welcome you again in the hotel.Stay Safe!Sincerely,Guest Relation Manager

8/10 - Tốt

Abdullah

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good hotel with friendly staff. However, there were high noises outside the hotel because UAE national day.
Guest Relation Manager trả lời vào 09/12/2022
Dear Mr. Abdullah,Season's Greetings!Thank you for your time in posting a review of your recent stay at Swiss-Belhotel Seef, Bahrain.We do our best to make sure all our guests leave the hotel happy with their stay and we are very delighted to note that we were able to meet your expectations, however we would like to extend our apology for the inconvenience the noise outside has caused you.Nonetheless, we are happy to hear that you appreciated the friendly service you received from our team.I hope none of the misgivings you encountered will hinder you from coming back and that you will consider staying with us again in the not so distant future as we look forward to your next visit as an opportunity for us to regain your confidence and redeem ourselves. Sincerely,Guest Relation Manager

10/10 - Xuất sắc

Abdulla

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place to stay in Seef Bahrain
Guest Relation Manager trả lời vào 07/11/2022
Dear Mr. Abdulla,Thank you very much for posting a review pertaining to your recent stay at Swiss-Belhotel Seef.We strive to provide all of our guests with a memorable and pleasant experience whilst with us and therefore we are delighted that you were able to experience this on your visit.It was a pleasure to have you as our guest and we look forward to welcoming you again and if there is anything which you feel like we overlooked then please let us know.Stay safe,Guest Relation Manager

10/10 - Xuất sắc

Andres

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Front desk very helpful
Lưu trú 4 đêm vào Tháng 10, 2022
Guest Relation Manager trả lời vào 01/11/2022
Dear Mr. Andres,Thank you for the great rating. We sincerely appreciate your support.Commitment to service and guest satisfaction is our main concern and the team is dedicated to make each and every guest’s stay memorable. We are delighted to know that we were able to meet your full satisfaction as this is what we strive to achieve at all times.It is truly a pleasure for us to know that you were satisfied with the level of service you received from our front desk team.Rest assured that we will continue our effort to offer the best value to all our guests. We look forward for another opportunity to welcome you again in the hotel.Stay Safe!Sincerely,Guest Relation Manager

4/10 - Kém

Khách đã xác thực

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2022
Guest Relation Manager trả lời vào 31/10/2022
Dear Valued Guest,Thank you for taking the time in posting a review of your recent stay at the Swiss-Belhotel Seef.It is with regret that I acknowledged your dissatisfaction on your overall experience while in-house. As a Swiss-Belhotel, this is not what we would like any one of our valued guests to remember about their stay and as a Swiss-Belhotel guest, you certainly have the right to expect the best and I regret that we did not live up to this expectation. We offer no excuse but an apology knowing that you were inconvenienced during your stay with us. We appreciate if you could share the details of your stay and what went wrong for us to be able to do corrective action to avoid re-occurrence. Once again, thank you for sharing your review and we look forward to welcome you back in the near future as an opportunity for us to regain your confidence and redeem ourselves. Stay Safe,Guest Relation Manager

10/10 - Xuất sắc

John

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place
Lưu trú 3 đêm vào Tháng 10, 2022
Guest Relation Manager trả lời vào 16/10/2022
Dear Mr. John,Thank you for letting us know your satisfaction with your recent stay at Swiss-Belhotel Seef Bahrain.At Swiss-Belhotel, we pride ourselves to provide warm hospitality. We are delighted to know that that we were able to meet your expectation as this is what we strive to achieve at all times and commitment to service and guest satisfaction is our main concern and the team is dedicated to make each and every guest’s stay memorable. We will continue our effort to offer the best value to our guests. It is a pleasure to have you as our guest and we look forward for another opportunity to welcome you back in the hotel.Stay safe,Guest Relation Manager

10/10 - Xuất sắc

Dennis, Midwest City

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I really enjoy the services at Swiss Belhotel, that’s what makes this hotel stand above others. You can offer all the luxury you want but if the staff is not efficient, it is not worth it. Something that the Swiss Belhotel knows how to do, to treat their guests very good, they never disappoint.
Lưu trú 3 đêm vào Tháng 10, 2022
Guest Relation Manager trả lời vào 11/10/2022
Dear Mr. Dennis,Thank you for taking the time and effort in posting a review of your recent stay with us at the Swiss-Belhotel Seef.Commitment to service and guest satisfaction is our main concern and the team is dedicated to make each and every guest’s stay memorable. It is truly a pleasure for us to know that you had an amazing time while staying with us and were satisfied with the level of service you received. As we are constantly looking for improving further our quality of service, your comments encourage us to continue the efforts.Your feedback is valuable to us and we look forward to welcoming you again soon.Stay Safe.Sincerely,Guest Relation Manager

10/10 - Xuất sắc

rabih, hartsdale

Lưu trú 1 đêm vào Tháng 9, 2022

10/10 - Xuất sắc

Harjot

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Highly recommended for this price
The stay was good. The hotel was clean. The spa was great. Breakfast was even better. Team at reception were very helpful and pleasant
Lưu trú 1 đêm vào Tháng 9, 2022
Guest Relation Manager trả lời vào 27/09/2022
Dear Harjot,Thank you for letting us know your satisfaction of your recent stay at Swiss-Belhotel Seef Bahrain.We do our best to make sure all our guests leave the hotel happy with their stay and we are very delighted to note that we were able to meet your expectations while in-house as this is what we strive to achieve at all times. We will continue our effort to offer the best value to our guests. We appreciate your positive feedback especially towards our overall service, products and facilities. Rest assured that your compliments will be conveyed to the entire team.It was a pleasure to have you as our guest and we look forward to welcoming you again.Stay Safe,Guest Relation Manager

10/10 - Xuất sắc

di

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 7, 2022
Guest Relation Manager trả lời vào 18/07/2022
Dear Di, Thank you for the great rating. We sincerely appreciate your support. Commitment to service and guest satisfaction is our main concern and the team is dedicated to make each and every guest’s stay memorable. We are delighted to know that we were able to meet your full satisfaction as this is what we strive to achieve at all times. We will continue to provide the best service to all our guests and if you feel like we overlook something please let us know. We look forward for another opportunity to welcome you again in the hotel. Stay Safe! Sincerely, Guest Relation Manager

8/10 - Tốt

Ahmed

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 6, 2022
Guest Relation Manager trả lời vào 28/06/2022
Dear Mr. Ahmed, Thank you for sharing your feedback following your review. Commitment to service and guest satisfaction is our primary concern and the team is committed to making each guest's visit memorable and we are delighted to know that were able to meet your expectations as this is what we strive to achieve at all times. We will continue our effort to offer the best value to our guests. We appreciate to know what you like and how we can improve for your next stay. Your review is important to us and we look forward to welcoming you again soon. Stay Safe! Sincerely, Guest Relation Manager

8/10 - Tốt

Haseeb Anwar

Lưu trú 2 đêm vào Tháng 6, 2022
Guest Relation Manager trả lời vào 28/06/2022
Dear Mr. Anwar, Thank you for your time in posting a review of your recent stay at Swiss-Belhotel Seef, Bahrain. Commitment to service and guest personal satisfaction is our utmost priority and the team is dedicated to making each guest's stay memorable and we are delighted to know that you and your group enjoyed your stay with us and that we were able to meet your expectations as this is what we strive to achieve at all times. Rest assured that we will continue our effort to offer the best value to all our guests and we would love to hear what you like and how we can improve for your next stay. Thank you once again and we look forward to welcoming you again soon. Stay Safe, Sincerely, Guest Relation Manager