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"This establishment was an awesome choice for our Hakone visit, a quiet retreat from the hustle and bustle of the city. The was great reception and attentiveness of the staff, to unlimited amenities, and spacious room with a private open air bath, all exceeding our expectations. The public bath area was very nice and well worth time spent to include saunas. Additionally, included was an extensive spread for breakfast and dinner - you are sure to walk away satisfied. The food was so fresh and flavorful, I wanted to ask for recipes. The staff was helpful, friendly offering 1st class service. The hotel is minutes away from public transport which help us easily move from one place to another. I have already recommended this hotel to others and I’d surely book again."

"Excellent breakfast a lot of choice ."

"Very spacious propert"

"Had a great 1 night stay with the wife and 2 teenagers in a Premier Deluxe Japanese Western room. Booked this as the one expensive special treat night for this trip. Room was clean, in excellent condition, very spacious and looked just like the photos on the website. The room having its own outdoor private onsen bath was fabulous. Dinner was excellent with every course looking and tasting amazing. Breakfast was also good with lots of options for the buffet. All the staff were very friendly and helpful. Just what I was hoping our stay would be like."