"Our stay at Shalai was outstanding from start to finish. We received a warm welcome from a genuinely friendly and professional team. The hotel is set in a beautifully restored historic mansion on a quiet street, creating a peaceful and elegant atmosphere.
Check-in was effortless. Our online check-in was fully recognized, so there was no need to repeat the process. No credit card was requested and payment was deferred until checkout, which was a pleasant surprise.
The reception staff kindly introduced us to the hotel, showing the restaurant, lounge areas and spa services. Our room was spotless and very comfortable, with a king-size bed, excellent linens and towels, high-quality amenities, and complimentary water, coffee and tea. The bathroom was spacious and the shower had perfect water pressure and temperature.
Although the hotel has no elevator, reaching the first-floor rooms via two short flights of stairs was easy. There is no private parking, but plenty of free street parking is available nearby, including spaces directly in front of the hotel.
Breakfast was excellent, offering fresh fruit, yogurt, drinks and coffee, while all hot dishes are prepared à la carte, with delicious options such as croissants, eggs, omelets and sandwiches.
The staff was consistently attentive, welcoming and professional. Our only suggestion would be to include hair conditioner among the bathroom amenities. Apart from that small detail, everything exceeded our expectations."
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