Khách sạn Marlborough

"Staff was beyond helpful. We had a wedding party staying there."

"Convenient location"

"Had a 2 night stay booked but only stayed one. The pool was by appointment only due to a dance competition at the hotel. We, myself and 2 kids, were notified on check in and subsequently told that it was all booked until Sunday afternoon. This was part of the reason for us staying here and normally would just adjust but when I asked a couple questions the person I was dealing with was rude and dismissive. I asked to be refunded for the second night and we would check out. Crickets. No response...

"Great, clean room. Breakfast was excellent. Gym was clean and easy to access."

"Very clean, comfortable bed and quiet facility"

"Right from check-in the staff was extremely friendly and helpful. They made check-in easy as pie. The pool at the hotel was small but perfect for what we needed. Excellent on-site food and plenty of options around to the hotel within walking distance. Room was extremely clean and staff was helpful when we needed an extra towel. While checking out this morning, the woman at the front desk was delightful and made that experience a positive one as well. I would highly recommend this property."

"Best hotel on the summer lax circuit!"

"Good experience"

"The property hasn't been updated in years, it looks nothing like the Westborough MA location. This location looks more like a place for drug users to stay. The room we were given looked NOTHING like the photos. To start the floor was wet, there were melted candies under the bed, there were toenails under the bed (clearly not seen a vacuum in some time). The worst part was there was a bed spread in the closet that had urine on it. The halls were dark, smelt horrible and you could hear what is...

"Breakfast was great. Staff was delightful!"

"The staff was friendly "

"Nice people"

"Up-to-date amenities in a very clean environment and very walkable straight to the Natick mall also appreciated the free breakfast"

"Extreme clean and comfortable room, classic act."

"The door did not shut all the way, so there was no need for the key or even to turn the door handle to open it. I put furniture against it to keep it shut at night, but if I had to leave the room, anyone could go in. This was very scary for a single mother and child. The entire bottom of the door was damaged as if from flooding or a dog scratching on both sides. The microwave malfunctioned in many ways, including continuing to microwave with its door open (very dangerous), so I unplugged it. I...

"Okay"

"Every thing was great"

"Very nice accommodations. Will stay here again when I’m in the area."