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Novotel Marrakech Hivernage

4.0 star property
Family-friendly hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel Marrakech Hivernage

Miscellaneous
Terrace/patio
Superior Twin Room, Multiple Beds | Premium bedding, in-room safe, desk, soundproofing
Lunch and dinner served
Miscellaneous
Located in the heart of Marrakech, Novotel Marrakech Hivernage offers an upscale retreat for visitors. Guests enjoy rejuvenating spa treatments, connect with family over lunch at Bazz'art restaurant, and relax by the outdoor pool while children have fun in the arcade.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry
The current price is 2.963.173 ₫
3.355.357 ₫ total
includes taxes & fees
25 Oct - 26 Oct

Room options

Check availability for these dates

Tonight

Sept 26 - Sept 27
Check availability for tonight Sept 26 - Sept 27

Tomorrow

Sept 27 - Sept 28
Check availability for tomorrow Sept 27 - Sept 28
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Twin Room, Multiple Beds

Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room, Multiple Beds

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed - double
Premium bedding
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed with Sofa bed

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed - double
Premium bedding
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
HDTV
Sofa bed - double
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed - double
Premium bedding
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
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About the area

Located in Gueliz, a neighbourhood in Marrakech, Novotel Marrakech Hivernage is near the airport and near a train station. Dar el Bacha Palace and Theatre Royal are cultural highlights, and travellers looking to shop may want to visit Jemaa el-Fnaa and Menara Mall. Travelling with kids? Consider Majorelle Garden and Menara Gardens.
Visit our Marrakech travel guideOpens in a new window
Map
Rue Haroun Errachid, Quartier De L Hivernage, Marrakech, 40000

What's nearby

  • Le Grand Casino de La Mamounia - 8 min walk - 0.7 km
  • Koutoubia Mosque - 13 min walk - 1.1 km
  • Jemaa el-Fnaa - 20 min walk - 1.7 km
  • Menara Mall - 2 min drive - 1.1 km
  • Majorelle Garden - 2 min drive - 2.2 km

Getting around

  • Marrakech Central Station - 6 min drive
  • Marrakech (RAK-Menara) - 8 min drive

Restaurants

  • ‪Casino de Marrakech - ‬3 min walk
  • ‪Nobu Marrakesh - ‬3 min walk
  • ‪Cappuccino - Morocco - ‬5 min walk
  • ‪Café Extrablatt - ‬2 min walk
  • ‪Comptoir Darna - ‬2 min walk

About this property

Novotel Marrakech Hivernage

Upscale family-friendly hotel near Jemaa el-Fnaa
Close to Le Grand Casino de La Mamounia, Novotel Marrakech Hivernage provides a terrace, a garden and a hair salon. Treat yourself to a manicure/pedicure or other spa services. The on-site restaurant, Bazz'art, offers lunch and dinner. In addition to an arcade/games room and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with pool umbrellas
  • Buffet breakfast (surcharge), express check-out and babysitting (surcharge)
  • A lift, free newspapers and smoke-free property
  • A front desk safe, a water dispenser and a vegetable garden
Room features
All 112 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 32-inch HDTVs with cable channels
  • Electric kettles, daily housekeeping and desks

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3.990.465 ₫ total
includes taxes & fees
30 Sept - 1 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: MAD 120 for adults and MAD 60 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bazz'art
  • Comptoir Nomade

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MAD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 150.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MAD 120 for adults and from MAD 60 for children
  • Late check-out fee: MAD 500 (subject to availability)
  • Rollaway bed fee: MAD 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Suite Novotel Hotel Marrakech
Suite Novotel Marrakech
Suite Novotel Marrakech Hotel Marrakech
Novotel Suites Marrakech Hotel
Novotel Suites Marrakech
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage Marrakech
Novotel Marrakech Hivernage Hotel Marrakech

Frequently asked questions

Does Novotel Marrakech Hivernage have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Novotel Marrakech Hivernage?

As of 26 Sep 2025, prices found for a 1-night stay for 2 adults at Novotel Marrakech Hivernage on 25 Oct 2025 start from 2.963.173 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Marrakech Hivernage pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Novotel Marrakech Hivernage?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Novotel Marrakech Hivernage?

Checkout is at noon. Late checkout is available for MAD 500 (subject to availability).

Where is Novotel Marrakech Hivernage located?

This family-friendly Marrakech hotel is located near the airport, within a 10-minute walk of Bab El Djedid and Le Grand Casino de La Mamounia. Jemaa el-Fnaa and Avenue Mohamed VI are also within 1 mile (2 km). Marrakech Central Station is 28 minutes by foot.

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Reviews

Novotel Marrakech Hivernage Reviews

7.4

Good

7.6

Cleanliness

8.6

Location

7.2

Staff & service

7.0

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 229 out of 1007 reviews
Rating 8 - Good. 374 out of 1007 reviews
Rating 6 - Okay. 241 out of 1007 reviews
Rating 4 - Poor. 103 out of 1007 reviews
Rating 2 - Terrible. 60 out of 1007 reviews

Reviews

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Parfait pour notre séjour!!
Stayed 1 night in Aug 2025

8/10 Good

G

Liked: Cleanliness, staff & service, amenities
Property may need some maintenance. Staff are really helpful.
Stayed 6 nights in Sep 2025

8/10 Good

Sajeda

Liked: Staff & service, property conditions & facilities
Staff were great and really helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect place to stay while visiting Marrakech.
Stayed 2 nights in May 2025

8/10 Good

Jaymie

Liked: Cleanliness, room comfort
Disliked: Staff & service
Was a good hotel. Breakfast was good and pool area nice. Staff were rude and uninterested.
Stayed 4 nights in Jun 2025

6/10 Okay

warren

Good location, pool was great, rooms dated and check in took a while be prepared to wait
Stayed 4 nights in May 2025

8/10 Good

Natasha

Liked: Cleanliness, amenities
Check in was very very slow we had completed on line check in but had to do it all again and then told to sit down and wait for our name to be called it took 45mins to get the keys! The gym is just a few machines no weights and water broken. The breakfast and pool are perfect and pool staff very helpful. It’s a good location and room was clean although tired compared to pictures and air con could have been better - we had a lovely stay (once we had a key)
Stayed 4 nights in Aug 2025

10/10 Excellent

Bill

Liked: Staff & service, amenities, property conditions & facilities
Great busy area
Stayed 1 night in Apr 2025

10/10 Excellent

ROGELIO YAHIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es buen lugar para hospedarse, solo que no estaban mis reservaciones y tuve que pagarlo y despues se arreglo y me regressron mi dinero
Stayed 2 nights in Jul 2025

10/10 Excellent

Chaima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super goede en gelegen hotel!
Stayed 7 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Was here for a business Trip, done for my needs
Stayed 2 nights in Mar 2025

10/10 Excellent

hicham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 3 nights in Mar 2025

6/10 Okay

Anders

Liked: Cleanliness

Trevligt område

Hotellet var i trevligt område men det var trist toalett och duschrummet var trångt
Stayed 1 night in Apr 2025

10/10 Excellent

Habib UL-Haq

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Hotel was noisy at night with Club music until 4am ,reception staff are moody and not helpful. I arrived at the hotel for check-in and was told to wait 15mins as another couple were checkin and completing their paperwork. Found this very rude and unprofessional.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the restaurant were outstanding!
Stayed 14 nights in Oct 2024

6/10 Okay

Akim

Disliked: Staff & service, property conditions & facilities, room comfort
Hôtel vieillissant a renover
Stayed 3 nights in Mar 2025

8/10 Good

Rajeswara

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2023

10/10 Excellent

feraz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place at the right price

Great location Great hotel
Stayed 3 nights in Sep 2023

6/10 Okay

nicolas

Disliked: Property conditions & facilities
Hôtel vétuste et très bruyant car les chambres donnent sur la rue
Stayed 3 nights in Feb 2025

6/10 Okay

Davide

Liked: Cleanliness, staff & service, amenities
Buono hotel per famiglie situato vicino alla medina, molto trafficata la sera e la notte.
Stayed 12 nights in Aug 2024

10/10 Excellent

Aathavan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025

8/10 Good

Nzuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really nice place. I will recommend this friendly place for anyone going to Marrakech. Very helpful welcome staff
Stayed 7 nights in Aug 2024

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff service was exceptional. Especially receptionist Imane. Location is very good, very central. Can walk to Menara mall and walk over to old town too. Across the road there is a taxi rank and horse carriages station.
Stayed 4 nights in Feb 2025

2/10 Terrible

Imad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking was horrible. The staff were unfriendly and slow to respond to minimum request such as bed sheets. There was no parking so I paid a guy outside and I found my car damage the next morning. The room was not set up for 3 as requested and had a horrible view. Overall the dirtiest and the worst hotel I’ve stayed in in my life including poorest countries I’ve visited in Africa and South America. I typically stay at Sofitel or Hyatt but was last minute stop. It looks like the hotel was no updated in 50 years.
Stayed 1 night in Jun 2025

8/10 Good

Holger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, city center in walkable distance, room was spacy, hotel is in good shape, bath tub, fridge, microwave and water boiler were ready to use. Not so good: there was a city view anounced but the view was inside the yard with no balcony
Stayed 2 nights in Jan 2025