"I have stayed at this hotel before, so I am comparing this experience with my previous stay. The location is perfect and the hotel itself is good, but unfortunately the basic service this time was very disappointing.
From the first day, both bathrooms had no toilet paper, shower gel or shampoo. We were three people using two bathrooms, yet we had to repeatedly call reception just to receive basic necessities.
The most frustrating part was having to keep asking for things that should automatically be checked and replenished by housekeeping. It was only on our last night that everything was finally provided properly.
I appreciate that hotels can have occasional oversights, but when the same issue continues for several days, it becomes unacceptable. Especially disappointing given that my previous stay was much better.
The location remains excellent, but the housekeeping and basic guest service need significant improvement."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
